Customer Service Jobs in Nebraska
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Training/Start Date: 9/8/2025 Training Schedule: Monday-Friday...
As the name suggests, your main priority is to provide great customer service....
Central Plains Milling (CPM), an LLC of Frontier Cooperative, is offering an exciting career opportunity to the right individual for a Customer Service Associate at our Feed Mill located in Howells,...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
Client Service Specialist (Life Insurance, Annuity & Disability)
- Lincoln, NE
- 18 days ago
- Lincoln, NE
- 18 days ago
Previous experience in a call center or customer service capacity highly preferred. Previous experience working in the insurance or financial services field is a plus....
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
Customer Service Associate - Weekend Availability
- Grand Island, NE
- 19 days ago
- Grand Island, NE
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
As the name suggests, your main priority is to provide great customer service....
Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents....
This person visits with customers for the purposes of providing customer service, relationship building and cross-sell....
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nebraska
Highest Education Level
Customer Services in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »