Customer Service Jobs in Shakopee, MN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
LP Customer Service Associate ll
- Minneapolis, MN (20 miles from Shakopee, MN)
- 3 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 3 days ago
- Eden Prairie, MN (12 miles from Shakopee, MN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Burnsville, MN (11 miles from Shakopee, MN)
- 3 days ago
- Burnsville, MN (11 miles from Shakopee, MN)
- 3 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated...
Sales & Customer Service Associate
- Minnetonka, MN (14 miles from Shakopee, MN)
- 4 days ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 4 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Edina, MN (15 miles from Shakopee, MN)
- 6 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 6 days ago
Client Service Specialist MRA Recruiting Services Edina, MN, US 3 days ago Quick Job type Full-time Quick Job description Job Title : Client Service Specialist Company : Laurel Wealth Planning...
- Golden Valley, MN (16 miles from Shakopee, MN)
- 7 days ago
- Golden Valley, MN (16 miles from Shakopee, MN)
- 7 days ago
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
Customer Service Associate - St. Louis Park, MN - (Part-Time)
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 7 days ago
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 7 days ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Associate - Dinner/Close Shift
- Burnsville, MN (11 miles from Shakopee, MN)
- 9 days ago
- Burnsville, MN (11 miles from Shakopee, MN)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Bloomington, MN (13 miles from Shakopee, MN)
- 11 days ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Apple Valley, MN (15 miles from Shakopee, MN)
- 11 days ago
- Apple Valley, MN (15 miles from Shakopee, MN)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Bloomington, MN (13 miles from Shakopee, MN)
- 13 days ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brooklyn Center, MN (22 miles from Shakopee, MN)
- 14 days ago
- Brooklyn Center, MN (22 miles from Shakopee, MN)
- 14 days ago
The Customer Service Associate must have strong customer facing skills and have a passion for providing a legendary customer service experience....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part Time Customer Service Associate
- Minneapolis, MN (20 miles from Shakopee, MN)
- 25 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 25 days ago
customer service....
Commercial Banker - Twin Cities
- Minneapolis, MN (20 miles from Shakopee, MN)
- 28 days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 28 days ago
Loan Origination and Structuring: While the bank has traditionally been CRE-heavy, there's a current emphasis on Commercial and Industrial (C&I) lending....
Demographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shakopee, MN
Highest Education Level
Customer Services in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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