Customer Service Jobs in Minnesota

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 48 Jobs

Customer Service Associate

  • Bemidji, MN
  • 9 hours ago
  • Bemidji, MN
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • Saint Paul, MN
  • 18 hours ago
  • Saint Paul, MN
  • 18 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Fergus Falls, MN
  • 22 hours ago
  • Fergus Falls, MN
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Teller / Customer Service Representative - 30-39 hrs/wk

  • Fergus Falls, MN
  • 1 day ago
  • Fergus Falls, MN
  • 1 day ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Moorhead, MN
  • 2 days ago
  • Moorhead, MN
  • 2 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

LP Customer Service Associate ll

  • Minneapolis, MN
  • 2 days ago
  • Minneapolis, MN
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Savers / Value Village Careers - Customer Service Associate

  • Burnsville, MN
  • 2 days ago
  • Burnsville, MN
  • 2 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated...

Customer Service Associate - 28th St. SE - Rochester, MN - (Part-Time)

  • Rochester, MN
  • 2 days ago
  • Rochester, MN
  • 2 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Sales & Customer Service Associate

  • Minnetonka, MN
  • 4 days ago
  • Minnetonka, MN
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Mankato, MN - (Part-Time)

  • Mankato, MN
  • 4 days ago
  • Mankato, MN
  • 4 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Forest Lake, MN - (Part-Time)

  • Forest Lake, MN
  • 4 days ago
  • Forest Lake, MN
  • 4 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Pharmacy Customer Service Associate

  • Maple Grove, MN
  • 5 days ago
  • Maple Grove, MN
  • 5 days ago

Pharmacy Customer Service Associate #762 Maple Grove, Minnesota (C) Thrifty White Pharmacy is seeking out full-time Pharmacy Customer Service Associate (s) in #762 Maple Grove, Minnesota (C) to assist...

Customer Service Associate - Maple Grove, MN - DUNKIRK LANE N. - (Part-Time)

  • Maple Grove, MN
  • 5 days ago
  • Maple Grove, MN
  • 5 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Client Service Specialist

  • Edina, MN
  • 5 days ago
  • Edina, MN
  • 5 days ago

Client Service Specialist MRA Recruiting Services Edina, MN, US 3 days ago Quick Job type Full-time Quick Job description Job Title : Client Service Specialist Company : Laurel Wealth Planning...

Client Relations Specialist

  • Saint Paul, MN
  • 5 days ago
  • Saint Paul, MN
  • 5 days ago

service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...

Remote Work

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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