Customer Service Jobs in Minnesota

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 167 Jobs

Customer Service Associate - CLEVELAND AVE. - Roseville, MN - (Part-Time)

  • Roseville, MN
  • 20 hours ago
  • Roseville, MN
  • 20 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate

  • Cloquet, MN
  • 21 hours ago
  • Cloquet, MN
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Associate Job Baxter, MN

  • Baxter, MN
  • 22 hours ago
  • Baxter, MN
  • 22 hours ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Associate - Eagan, MN - (Part-Time)

  • Eagan, MN
  • 1 day ago
  • Eagan, MN
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Mankato, MN - (Part-Time)

  • Mankato, MN
  • 1 day ago
  • Mankato, MN
  • 1 day ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Temporary

  • Roseville, MN
  • 2 days ago
  • Roseville, MN
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Woodbury, MN
  • 2 days ago
  • Woodbury, MN
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate I

  • Kasson, MN
  • 3 days ago
  • Kasson, MN
  • 3 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Loss Prevention Customer Service associate II

  • Duluth, MN
  • 3 days ago
  • Duluth, MN
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate / Outfitter

  • Coon Rapids, MN
  • 4 days ago
  • Coon Rapids, MN
  • 4 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Associate II

  • Circle Pines, MN
  • 4 days ago
  • Circle Pines, MN
  • 4 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Customer Service Associate - Maple Grove, MN - 80th Circle N. - (Part-Time)

  • Maple Grove, MN
  • 4 days ago
  • Maple Grove, MN
  • 4 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate I

  • Cass Lake, MN
  • 5 days ago
  • Cass Lake, MN
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Isle, MN
  • 5 days ago
  • Isle, MN
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Preston, MN
  • 5 days ago
  • Preston, MN
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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