Customer Service Jobs in Ann Arbor, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As the name suggests, your main priority is to provide great customer service....
Customer Service Professional II - Hybrid - Ann Arbor, MI
- Ann Arbor, MI
- 2 days ago
- Ann Arbor, MI
- 2 days ago
In the Customer Service Specialist II role, you will provide the sales team with administrative support, enhance the efficiency of the sales process between the organization and its customers, and interact...
Pharmacy Customer Service Associate
- Canton, MI (19 miles from Ann Arbor, MI)
- 5 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 5 days ago
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 5 days ago
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- South Lyon, MI (15 miles from Ann Arbor, MI)
- 7 days ago
- South Lyon, MI (15 miles from Ann Arbor, MI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pinckney, MI (13 miles from Ann Arbor, MI)
- 10 days ago
- Pinckney, MI (13 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Dexter, MI (6 miles from Ann Arbor, MI)
- 10 days ago
- Dexter, MI (6 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Excellent customer service skills. ESSENTIAL FUNCTIONS: Responds to technical inquiries from clients....
- Saline, MI (8 miles from Ann Arbor, MI)
- 10 days ago
- Saline, MI (8 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Howell, MI (21 miles from Ann Arbor, MI)
- 10 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- South Lyon, MI (15 miles from Ann Arbor, MI)
- 10 days ago
- South Lyon, MI (15 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Wayne, MI (23 miles from Ann Arbor, MI)
- 10 days ago
- Wayne, MI (23 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Chelsea, MI (9 miles from Ann Arbor, MI)
- 10 days ago
- Chelsea, MI (9 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 10 days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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