Customer Service Jobs in Michigan
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate w/Deli Full Time Overnight
- Rosebush, MI
- 12 hours ago
- Rosebush, MI
- 12 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Part Time
- Lake City, MI
- 12 hours ago
- Lake City, MI
- 12 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate w/Deli Part Time Overnight
- Rosebush, MI
- 12 hours ago
- Rosebush, MI
- 12 hours ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Full Time
- Mattawan, MI
- 12 hours ago
- Mattawan, MI
- 12 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate w/Deli Part Time - Seasonal
- Pentwater, MI
- 12 hours ago
- Pentwater, MI
- 12 hours ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI
- 1 day ago
- Hazel Park, MI
- 1 day ago
service....
Avis Customer Support Agent - Airport Lot Operations (Full-Time)
- Lincoln Park, MI
- 1 day ago
- Lincoln Park, MI
- 1 day ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI
- 1 day ago
- Warren, MI
- 1 day ago
service....
risks Superior Customer Service Skills EDUCATION: Bachelor's Degree in Marketing or Business a plus Minimum of 1 -2 years of experience in a related industry 2 or more years of experience a plus Apply...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
SUMMARY: Perform purchase transactions, receiving and stocking store shelves. Complete general cleaning of store and grounds. Complete daily underground tank storage inspections. Assist and do...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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