Customer Service Jobs in Salem, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Milton, MA (20 miles from Salem, MA)
- 7 hours ago
- Milton, MA (20 miles from Salem, MA)
- 7 hours ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Loss Prevention Customer Service Associate Uniform
- East Boston, MA (11 miles from Salem, MA)
- 13 hours ago
- East Boston, MA (11 miles from Salem, MA)
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative (part time)
- Wakefield, MA (8 miles from Salem, MA)
- 13 hours ago
- Wakefield, MA (8 miles from Salem, MA)
- 13 hours ago
The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....
Client Service Representative (full time)
- Wakefield, MA (8 miles from Salem, MA)
- 13 hours ago
- Wakefield, MA (8 miles from Salem, MA)
- 13 hours ago
The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....
- Cambridge, MA (14 miles from Salem, MA)
- 1 day ago
- Cambridge, MA (14 miles from Salem, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Peabody, MA (3 miles from Salem, MA)
- 2 days ago
- Peabody, MA (3 miles from Salem, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate Uniform
- Revere, MA (8 miles from Salem, MA)
- 2 days ago
- Revere, MA (8 miles from Salem, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (13 miles from Salem, MA)
- 2 days ago
- Boston, MA (13 miles from Salem, MA)
- 2 days ago
Our client, an insurance agency based in Boston, is seeking a temporary Customer Service Representative....
Customer Service Associate - Dinner/Close Shift
- Methuen, MA (20 miles from Salem, MA)
- 2 days ago
- Methuen, MA (20 miles from Salem, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Reading, MA (10 miles from Salem, MA)
- 3 days ago
- Reading, MA (10 miles from Salem, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Boston, MA (13 miles from Salem, MA)
- 3 days ago
- Boston, MA (13 miles from Salem, MA)
- 3 days ago
This will require providing best-in-class customer service and financial partnership to the sector's clients....
- Dracut, MA (23 miles from Salem, MA)
- 5 days ago
- Dracut, MA (23 miles from Salem, MA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Customer Service Associate Part Time
- Dedham, MA (23 miles from Salem, MA)
- 5 days ago
- Dedham, MA (23 miles from Salem, MA)
- 5 days ago
service to members....
- Waltham, MA (19 miles from Salem, MA)
- 5 days ago
- Waltham, MA (19 miles from Salem, MA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Savers / Value Village Careers - Customer Service Associate
- Danvers, MA (4 miles from Salem, MA)
- 5 days ago
- Danvers, MA (4 miles from Salem, MA)
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Salem, MA
Moving to Salem, MA? Find some basic demographic data about Salem, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, MA
Highest Education Level
Customer Services in Salem, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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