Customer Service Jobs in Holyoke, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (4 miles from Holyoke, MA)
- moments ago
- Chicopee, MA (4 miles from Holyoke, MA)
- moments ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Chicopee, MA (4 miles from Holyoke, MA)
- 7 days ago
- Chicopee, MA (4 miles from Holyoke, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Southwick, MA (13 miles from Holyoke, MA)
- 11 days ago
- Southwick, MA (13 miles from Holyoke, MA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Williamsburg, MA (16 miles from Holyoke, MA)
- 12 days ago
- Williamsburg, MA (16 miles from Holyoke, MA)
- 12 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Req#: R36324 Category(s): Administrative Support, Customer Service Full Time / Part Time: Full-Time Shift: Second Summary: Under limited supervision, the Lead Client Service Specialist receives & assesses...
service to internal and external customers **11)** Assisting clients with American Messaging device issues when supervisor is unavailable or assisting other clients **12)** Alert Engineering to OR...
- Westfield, MA (7 miles from Holyoke, MA)
- 27 days ago
- Westfield, MA (7 miles from Holyoke, MA)
- 27 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Enfield, CT (16 miles from Holyoke, MA)
- 30+ days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative (Onsite)
- Springfield, MA (8 miles from Holyoke, MA)
- 30+ days ago
- Springfield, MA (8 miles from Holyoke, MA)
- 30+ days ago
Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...
Customer Service Associate, InMotion
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 60+ days ago
- Windsor Locks, CT (20 miles from Holyoke, MA)
- 60+ days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
- Palmer, MA (17 miles from Holyoke, MA)
- 60+ days ago
- Palmer, MA (17 miles from Holyoke, MA)
- 60+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Part-Time, Seasonal Client Service Specialist
- Somers, CT (19 miles from Holyoke, MA)
- 60+ days ago
- Somers, CT (19 miles from Holyoke, MA)
- 60+ days ago
Part-Time, Seasonal Client Service Specialist Stateline Senior Services Somers, CT About Stateline Senior Services Stateline Senior Services was founded in Somers, Connecticut, to specialize...
Demographic Data for Holyoke, MA
Moving to Holyoke, MA? Find some basic demographic data about Holyoke, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Holyoke, MA
Highest Education Level
Customer Services in Holyoke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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