Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Senior Commercial Banker - Monument Circle
- Indianapolis, IN
- 11 hours ago
- Indianapolis, IN
- 11 hours ago
As a Senior Commercial Banker, essential responsibilities include: Practices and lives the Bank's Sales & Customer Service Culture every day....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Noblesville
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Client Service Representative - Part-time Geist
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
Client Service Representative Facility: Noah's Caring Hands Animal Hospital at Geist Schedule: Part time Shifts Vary, Weekend Rotations required 20-29 hours per week About the Position At Noahs...
Pharmacy Customer Service Associate
- Greenfield, IN (17 miles from Indianapolis, IN)
- 4 days ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oaklandon, IN (8 miles from Indianapolis, IN)
- 6 days ago
- Oaklandon, IN (8 miles from Indianapolis, IN)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
70182-LP Customer Service Associate II
- Avon, IN (15 miles from Indianapolis, IN)
- 7 days ago
- Avon, IN (15 miles from Indianapolis, IN)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Franklin, IN (20 miles from Indianapolis, IN)
- 8 days ago
- Franklin, IN (20 miles from Indianapolis, IN)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Banker - Healthcare
- Carmel, IN (14 miles from Indianapolis, IN)
- 8 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 8 days ago
Conducts regular client reviews to understand evolving needs and uncover cross-sell opportunities....
Customer Service Associate / Outfitter
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 9 days ago
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 9 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
- Beech Grove, IN (4 miles from Indianapolis, IN)
- 10 days ago
- Beech Grove, IN (4 miles from Indianapolis, IN)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Whiteland, IN (14 miles from Indianapolis, IN)
- 10 days ago
- Whiteland, IN (14 miles from Indianapolis, IN)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Mooresville, IN (19 miles from Indianapolis, IN)
- 10 days ago
- Mooresville, IN (19 miles from Indianapolis, IN)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Camby, IN (14 miles from Indianapolis, IN)
- 10 days ago
- Camby, IN (14 miles from Indianapolis, IN)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Noblesville, IN (22 miles from Indianapolis, IN)
- 10 days ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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