Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Indianapolis, IN
- 6 days ago
- Patton Logistics, Inc.
- Indianapolis, IN
- 6 days ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 25 days ago
- Indianapolis, IN
- 25 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 26 days ago
- Indianapolis, IN
- 26 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
- Brownsburg, IN (15 miles from Indianapolis, IN)
- moments ago
- Brownsburg, IN (15 miles from Indianapolis, IN)
- moments ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Customer Service Center
- Indianapolis, IN
- 2 hours ago
- Indianapolis, IN
- 2 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
70182-LP Customer Service Associate II
- Cumberland, IN (7 miles from Indianapolis, IN)
- 2 days ago
- Cumberland, IN (7 miles from Indianapolis, IN)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative, Full Time, Overnight
- Carmel, IN (14 miles from Indianapolis, IN)
- 4 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 4 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Pharmacy Customer Service Associate
- Fishers, IN (17 miles from Indianapolis, IN)
- 5 days ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Customer Service Associate / Outfitter
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 10 days ago
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 10 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
VP & Commercial Banker - Indianapolis
- Carmel, IN (14 miles from Indianapolis, IN)
- 10 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 10 days ago
Cross sells banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department....
Client Service Representative - FT - Greenfield
- Greenfield, IN (17 miles from Indianapolis, IN)
- 12 days ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 12 days ago
Client Service Representative - FT - Greenfield Greenfield, IN Client Service Client Service Client Service Representative Facility: Noah's Brandywine Schedule: Full Time - Days 6:45am - 7:15pm,...
Retail Loss Prevention Customer Service Associate II
- Indianapolis, IN
- 12 days ago
- Indianapolis, IN
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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