Customer Service Jobs in Indiana
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Indianapolis, IN
- 6 days ago
- Patton Logistics, Inc.
- Indianapolis, IN
- 6 days ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 25 days ago
- Indianapolis, IN
- 25 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 26 days ago
- Indianapolis, IN
- 26 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers....
The customer service associate is responsible for providing excellent customer service to our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative, Full Time, Overnight
- Carmel, IN
- 4 days ago
- Carmel, IN
- 4 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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