Customer Service Jobs in Naperville, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Lombard, IL (9 miles from Naperville, IL)
- 1 day ago
- Lombard, IL (9 miles from Naperville, IL)
- 1 day ago
Pay Range $15.00 - $19.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decors customers....
Pharmacy Customer Service Associate
- Berwyn, IL (18 miles from Naperville, IL)
- 1 day ago
- Berwyn, IL (18 miles from Naperville, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Woodridge, IL (5 miles from Naperville, IL)
- 1 day ago
- Woodridge, IL (5 miles from Naperville, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oak Forest, IL (22 miles from Naperville, IL)
- 1 day ago
- Oak Forest, IL (22 miles from Naperville, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Wheaton, IL (5 miles from Naperville, IL)
- 1 day ago
- Wheaton, IL (5 miles from Naperville, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Rosemont, IL (19 miles from Naperville, IL)
- 2 days ago
- Rosemont, IL (19 miles from Naperville, IL)
- 2 days ago
Incumbents will not be expected to engage in any loan origination or financial advising activities....
Customer Service Associate, Burr Ride- Full - Time, Days
- Burr Ridge, IL (10 miles from Naperville, IL)
- 3 days ago
- Burr Ridge, IL (10 miles from Naperville, IL)
- 3 days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Financial Sales Representative - Full Time
- Oak Forest, IL (22 miles from Naperville, IL)
- 3 days ago
- Oak Forest, IL (22 miles from Naperville, IL)
- 3 days ago
service skills Ability to successfully complete extensive product and sales training towards customer relationship development Demonstrated ability to handle difficult and sensitive business situations...
- Park Ridge, IL (22 miles from Naperville, IL)
- 4 days ago
- Park Ridge, IL (22 miles from Naperville, IL)
- 4 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate - Morning Shift
- Bloomingdale, IL (12 miles from Naperville, IL)
- 4 days ago
- Bloomingdale, IL (12 miles from Naperville, IL)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate Job Carol Stream, IL
- Carol Stream, IL (9 miles from Naperville, IL)
- 4 days ago
- Carol Stream, IL (9 miles from Naperville, IL)
- 4 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Norridge, IL (21 miles from Naperville, IL)
- 5 days ago
- Norridge, IL (21 miles from Naperville, IL)
- 5 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Norridge, IL (21 miles from Naperville, IL)
- 5 days ago
- Norridge, IL (21 miles from Naperville, IL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Cicero, IL (20 miles from Naperville, IL)
- 6 days ago
- Cicero, IL (20 miles from Naperville, IL)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Niles, IL (24 miles from Naperville, IL)
- 6 days ago
- Niles, IL (24 miles from Naperville, IL)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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