Customer Service Jobs in Montgomery, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Downers Grove, IL (18 miles from Montgomery, IL)
- 16 hours ago
- Downers Grove, IL (18 miles from Montgomery, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westmont, IL (20 miles from Montgomery, IL)
- 16 hours ago
- Westmont, IL (20 miles from Montgomery, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Shorewood, IL (14 miles from Montgomery, IL)
- 1 day ago
- Shorewood, IL (14 miles from Montgomery, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warrenville, IL (10 miles from Montgomery, IL)
- 4 days ago
- Warrenville, IL (10 miles from Montgomery, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Aurora, IL (6 miles from Montgomery, IL)
- 7 days ago
- Aurora, IL (6 miles from Montgomery, IL)
- 7 days ago
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
Customer Service Associate - Part Time
- Joliet, IL (14 miles from Montgomery, IL)
- 8 days ago
- Joliet, IL (14 miles from Montgomery, IL)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Loss Prevention Customer Service Associate I
- Lombard, IL (20 miles from Montgomery, IL)
- 12 days ago
- Lombard, IL (20 miles from Montgomery, IL)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Itasca, IL (24 miles from Montgomery, IL)
- 13 days ago
- Itasca, IL (24 miles from Montgomery, IL)
- 13 days ago
Service background is beneficial Why work for KEYENCE?...
Customer Service Associate - Morning Shift
- Bloomingdale, IL (20 miles from Montgomery, IL)
- 22 days ago
- Bloomingdale, IL (20 miles from Montgomery, IL)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Savers / Value Village Careers - Customer Service Associate
- Carol Stream, IL (17 miles from Montgomery, IL)
- 24 days ago
- Carol Stream, IL (17 miles from Montgomery, IL)
- 24 days ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
Customer Service Associate, Seasonal, Bookstore
- Joliet, IL (14 miles from Montgomery, IL)
- 30+ days ago
- Joliet, IL (14 miles from Montgomery, IL)
- 30+ days ago
Position Title: Customer Service Associate, Seasonal, Bookstore Job Description: POSITION TITLE: Customer Service Associate STATUS: Part time/Seasonal (No SURS) DEPARTMENT: Bookstore DIVISION: Finance...
- Addison, IL (23 miles from Montgomery, IL)
- 30+ days ago
- Addison, IL (23 miles from Montgomery, IL)
- 30+ days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Associate - Nights/Weekends
- Shorewood, IL (14 miles from Montgomery, IL)
- 45+ days ago
- Shorewood, IL (14 miles from Montgomery, IL)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
- Medinah, IL (23 miles from Montgomery, IL)
- 45+ days ago
- Medinah, IL (23 miles from Montgomery, IL)
- 45+ days ago
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
Retail Customer Service Associate
- Addison, IL (23 miles from Montgomery, IL)
- 45+ days ago
- Addison, IL (23 miles from Montgomery, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1006 Rohlwing Rd, Addison, IL 60101...
Demographic Data for Montgomery, IL
Moving to Montgomery, IL? Find some basic demographic data about Montgomery, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montgomery, IL
Highest Education Level
Customer Services in Montgomery, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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