Customer Service Jobs in Lake Forest, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Hainesville, IL (11 miles from Lake Forest, IL)
- 16 hours ago
- Hainesville, IL (11 miles from Lake Forest, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Morton Grove, IL (14 miles from Lake Forest, IL)
- 2 days ago
- Morton Grove, IL (14 miles from Lake Forest, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Wilmette, IL (13 miles from Lake Forest, IL)
- 4 days ago
- Wilmette, IL (13 miles from Lake Forest, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Addison, IL (22 miles from Lake Forest, IL)
- 5 days ago
- Addison, IL (22 miles from Lake Forest, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Libertyville, IL (5 miles from Lake Forest, IL)
- 5 days ago
- Libertyville, IL (5 miles from Lake Forest, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waukegan, IL (8 miles from Lake Forest, IL)
- 6 days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative - Bilingual Spanish Preferred
- Waukegan, IL (8 miles from Lake Forest, IL)
- 11 days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 11 days ago
A Client Service Representative position is a key customer service position within the company....
Client Service Representative - Per Diem
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 12 days ago
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 12 days ago
service experience preferred Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills....
Retail Loss Prevention Customer Service Associate I
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 12 days ago
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Elmwood Park, IL (22 miles from Lake Forest, IL)
- 12 days ago
- Elmwood Park, IL (22 miles from Lake Forest, IL)
- 12 days ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
- Waukegan, IL (8 miles from Lake Forest, IL)
- 12 days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 12 days ago
A Client Service Representative position is a key customer service position within the company....
Part Time Customer Service Associate
- Evanston, IL (15 miles from Lake Forest, IL)
- 12 days ago
- Evanston, IL (15 miles from Lake Forest, IL)
- 12 days ago
service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...
- Itasca, IL (20 miles from Lake Forest, IL)
- 13 days ago
- Itasca, IL (20 miles from Lake Forest, IL)
- 13 days ago
Service background is beneficial Why work for KEYENCE?...
Part Time Customer Service Associate
- Evanston, IL (15 miles from Lake Forest, IL)
- 17 days ago
- Evanston, IL (15 miles from Lake Forest, IL)
- 17 days ago
Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to support mail and...
Lead Retail Customer Service Associate
- Lincolnshire, IL (4 miles from Lake Forest, IL)
- 18 days ago
- Lincolnshire, IL (4 miles from Lake Forest, IL)
- 18 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Forest, IL
Highest Education Level
Customer Services in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »