Customer Service Jobs in Joliet, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Downers Grove, IL (21 miles from Joliet, IL)
- 16 hours ago
- Downers Grove, IL (21 miles from Joliet, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westmont, IL (22 miles from Joliet, IL)
- 16 hours ago
- Westmont, IL (22 miles from Joliet, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Hills, IL (23 miles from Joliet, IL)
- 4 days ago
- Palos Hills, IL (23 miles from Joliet, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Aurora, IL (17 miles from Joliet, IL)
- 7 days ago
- Aurora, IL (17 miles from Joliet, IL)
- 7 days ago
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
Sales & Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 7 days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
As the name suggests, your main priority is to provide great customer service....
Part Time Client Service Representative - 20hrs per week
- Hickory Hills, IL (24 miles from Joliet, IL)
- 12 days ago
- Hickory Hills, IL (24 miles from Joliet, IL)
- 12 days ago
A Client Service Representative position is a key customer service position within the company....
- Hickory Hills, IL (24 miles from Joliet, IL)
- 13 days ago
- Hickory Hills, IL (24 miles from Joliet, IL)
- 13 days ago
A Client Service Representative position is a key customer service position within the company....
Position Title: Customer Service Associate, Seasonal, Bookstore Job Description: POSITION TITLE: Customer Service Associate STATUS: Part time/Seasonal (No SURS) DEPARTMENT: Bookstore DIVISION: Finance...
Business Insurance Senior Client Service Representative - R_301096-6153
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 45+ days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Savers / Value Village Careers - Customer Service Associate
- Orland Park, IL (20 miles from Joliet, IL)
- 90+ days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 90+ days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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