Customer Service Jobs in Gurnee, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Hainesville, IL (6 miles from Gurnee, IL)
- 16 hours ago
- Hainesville, IL (6 miles from Gurnee, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Morton Grove, IL (24 miles from Gurnee, IL)
- 2 days ago
- Morton Grove, IL (24 miles from Gurnee, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Wilmette, IL (23 miles from Gurnee, IL)
- 4 days ago
- Wilmette, IL (23 miles from Gurnee, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Libertyville, IL (6 miles from Gurnee, IL)
- 5 days ago
- Libertyville, IL (6 miles from Gurnee, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waukegan, IL (5 miles from Gurnee, IL)
- 6 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Zion, IL (6 miles from Gurnee, IL)
- 8 days ago
- Zion, IL (6 miles from Gurnee, IL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Bilingual Spanish Preferred
- Waukegan, IL (5 miles from Gurnee, IL)
- 11 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 11 days ago
A Client Service Representative position is a key customer service position within the company....
Client Service Representative - Per Diem
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 12 days ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 12 days ago
service experience preferred Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills....
Retail Loss Prevention Customer Service Associate I
- Schaumburg, IL (24 miles from Gurnee, IL)
- 12 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Waukegan, IL (5 miles from Gurnee, IL)
- 12 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 12 days ago
A Client Service Representative position is a key customer service position within the company....
Lead Retail Customer Service Associate
- Lincolnshire, IL (13 miles from Gurnee, IL)
- 18 days ago
- Lincolnshire, IL (13 miles from Gurnee, IL)
- 18 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Client Service Representative - Private Client Services
- Schaumburg, IL (24 miles from Gurnee, IL)
- 19 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 19 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 27 days ago
- Buffalo Grove, IL (14 miles from Gurnee, IL)
- 27 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Des Plaines, IL (22 miles from Gurnee, IL)
- 27 days ago
- Des Plaines, IL (22 miles from Gurnee, IL)
- 27 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 27 days ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 27 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gurnee, IL
Highest Education Level
Customer Services in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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