Customer Service Jobs in Gurnee, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 2 hours ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland Park, IL (14 miles from Gurnee, IL)
- 1 day ago
- Highland Park, IL (14 miles from Gurnee, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 1 day ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Glenview, IL (21 miles from Gurnee, IL)
- 1 day ago
- Glenview, IL (21 miles from Gurnee, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Fox River Grove, IL (19 miles from Gurnee, IL)
- 3 days ago
- Fox River Grove, IL (19 miles from Gurnee, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Wellness Center
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 3 days ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 3 days ago
The level of knowledge normally acquired through three years of experience in customer service or related position. Relevant knowledge of the fitness industry....
As the name suggests, your main priority is to provide great customer service....
- Park City, IL (4 miles from Gurnee, IL)
- 5 days ago
- Park City, IL (4 miles from Gurnee, IL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Morton Grove, IL (24 miles from Gurnee, IL)
- 6 days ago
- Morton Grove, IL (24 miles from Gurnee, IL)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Vlg of Lakewd, IL (21 miles from Gurnee, IL)
- 7 days ago
- Vlg of Lakewd, IL (21 miles from Gurnee, IL)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Pleasant Prairie, WI (10 miles from Gurnee, IL)
- 9 days ago
- Pleasant Prairie, WI (10 miles from Gurnee, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Union Grove, WI (23 miles from Gurnee, IL)
- 9 days ago
- Union Grove, WI (23 miles from Gurnee, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Twin Lakes, WI (18 miles from Gurnee, IL)
- 9 days ago
- Twin Lakes, WI (18 miles from Gurnee, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Mount Pleasant, WI (22 miles from Gurnee, IL)
- 9 days ago
- Mount Pleasant, WI (22 miles from Gurnee, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Kenosha, WI (17 miles from Gurnee, IL)
- 9 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gurnee, IL
Highest Education Level
Customer Services in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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