Customer Service Jobs in Aurora, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Lyons, IL (22 miles from Aurora, IL)
- 9 hours ago
- Lyons, IL (22 miles from Aurora, IL)
- 9 hours ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
- Downers Grove, IL (12 miles from Aurora, IL)
- 16 hours ago
- Downers Grove, IL (12 miles from Aurora, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westmont, IL (15 miles from Aurora, IL)
- 16 hours ago
- Westmont, IL (15 miles from Aurora, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Hills, IL (23 miles from Aurora, IL)
- 4 days ago
- Palos Hills, IL (23 miles from Aurora, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
Customer Service Associate - Part Time
- Joliet, IL (17 miles from Aurora, IL)
- 8 days ago
- Joliet, IL (17 miles from Aurora, IL)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Part Time Client Service Representative - 20hrs per week
- Hickory Hills, IL (22 miles from Aurora, IL)
- 12 days ago
- Hickory Hills, IL (22 miles from Aurora, IL)
- 12 days ago
A Client Service Representative position is a key customer service position within the company....
Retail Loss Prevention Customer Service Associate I
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Itasca, IL (17 miles from Aurora, IL)
- 13 days ago
- Itasca, IL (17 miles from Aurora, IL)
- 13 days ago
Service background is beneficial Why work for KEYENCE?...
- Hickory Hills, IL (22 miles from Aurora, IL)
- 13 days ago
- Hickory Hills, IL (22 miles from Aurora, IL)
- 13 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Associate - 7am - 3:30pm
- Northlake, IL (21 miles from Aurora, IL)
- 18 days ago
- Northlake, IL (21 miles from Aurora, IL)
- 18 days ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Client Service Representative - Private Client Services
- Schaumburg, IL (19 miles from Aurora, IL)
- 19 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 19 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Associate - Morning Shift
- Bloomingdale, IL (14 miles from Aurora, IL)
- 22 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Savers / Value Village Careers - Customer Service Associate
- Carol Stream, IL (10 miles from Aurora, IL)
- 24 days ago
- Carol Stream, IL (10 miles from Aurora, IL)
- 24 days ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
- East Dundee, IL (22 miles from Aurora, IL)
- 29 days ago
- East Dundee, IL (22 miles from Aurora, IL)
- 29 days ago
Do you thrive in a fast-paced environment and take pride in providing outstanding customer service? If so, we want to meet you!...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Aurora, IL
Highest Education Level
Customer Services in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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