Customer Service Jobs in Hawaii

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 49 Jobs

Bank Customer Service Representative

  • Honolulu, HI
  • 2 hours ago
  • Honolulu, HI
  • 2 hours ago

Bank Customer Service Representative - $20/hr - Weekly Pay Join to apply for the Bank Customer Service Representative - $20/hr - Weekly Pay role at TEKsystems Continue with Google Continue with Google...

Customer Service Representative (Banking)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

This role focuses on building and maintaining strong member relationships, providing product and service information, and cross-selling to meet financial needs....

Customer Service Representative I (Waipahu Branch)

  • Waipahu, HI
  • 1 day ago
  • Waipahu, HI
  • 1 day ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Business Banking Service Representative

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

In this role, you will provide (directly and/or through Business Banking Officer) customer service, sales, and operational banking and lending support for business banking clients....

service....

Bank Customer Service Representative - $20/hr - Weekly Pay

  • Honolulu, HI
  • 3 days ago
  • Honolulu, HI
  • 3 days ago

This position is fully in-person in Honolulu** We are seeking a detail-oriented and motivated individual to assist with reviewing loan documents and compiling bankruptcy and foreclosure packets....

Customer Service Associate (HELE Hillside Full-Time)

  • Wailuku, HI
  • 3 days ago
  • Wailuku, HI
  • 3 days ago

Date: Jun 25, 2025 Location: Wailuku (HELE Hillside), HI, US, 96793 Job Function: Retail Requisition Number: 5377 Customer Service Associate (HELE Hillside | Full-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Hillside Part-Time)

  • Wailuku, HI
  • 3 days ago
  • Wailuku, HI
  • 3 days ago

Date: Jun 25, 2025 Location: Wailuku (HELE Hillside), HI, US, 96793 Job Function: Retail Requisition Number: 5347 Customer Service Associate (HELE Hillside | Part-Time) HELE Customer Service Associate...

Service experience preferred Veterinary experience not necessary Pet discounts, Medical insurance and 401K offered....

Customer Service Associate

  • Honolulu, HI
  • 7 days ago
  • Honolulu, HI
  • 7 days ago

You will help customers with their account issues while providing them with exceptional customer service....

Customer Service Representative/Bank Teller

  • Honolulu, HI
  • 7 days ago
  • Honolulu, HI
  • 7 days ago

Passionate about Hawai‘i and helping people thrive? Join the Finance Factors ‘ohana! We’re a family-owned company with over 70 years of history, dedicated to supporting our community. And guess...

Customer Service Associate

  • Ewa Beach, HI
  • 8 days ago
  • Ewa Beach, HI
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Chefzone

  • Honolulu, HI
  • 9 days ago
  • Honolulu, HI
  • 9 days ago

One year experience in grocery sales, customer service, or related work experience preferred....

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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