Customer Service Jobs in Waialua, HI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative I (Waipahu Branch)
- Waipahu, HI (13 miles from Waialua, HI)
- 2 days ago
- Waipahu, HI (13 miles from Waialua, HI)
- 2 days ago
and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...
- Ewa Beach, HI (17 miles from Waialua, HI)
- 8 days ago
- Ewa Beach, HI (17 miles from Waialua, HI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate (HELE Kapolei Part-Time)
- Kapolei, HI (13 miles from Waialua, HI)
- 17 days ago
- Kapolei, HI (13 miles from Waialua, HI)
- 17 days ago
Date: Jun 5, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Pearl City Part-Time)
- Pearl City, HI (18 miles from Waialua, HI)
- 17 days ago
- Pearl City, HI (18 miles from Waialua, HI)
- 17 days ago
Date: May 17, 2025 Location: Pearl City (HELE Pearl City), HI, US, 96782 Job Function: Retail Requisition Number: 5221 Customer Service Associate (HELE Pearl City | Part-Time) HELE Customer Service...
Part Time Customer Service Associate
- Kaneohe, HI (23 miles from Waialua, HI)
- 17 days ago
- Kaneohe, HI (23 miles from Waialua, HI)
- 17 days ago
Assist customers by effectively resolving all customer service issues....
Pharmacy Customer Service Associate
- Kaneohe, HI (23 miles from Waialua, HI)
- 21 days ago
- Kaneohe, HI (23 miles from Waialua, HI)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate (HELE Haleiwa Part-Time)
- Haleiwa, HI (10 miles from Waialua, HI)
- 24 days ago
- Haleiwa, HI (10 miles from Waialua, HI)
- 24 days ago
Date: Jun 5, 2025 Location: Haleiwa (HELE Haleiwa), HI, US, 96712 Job Function: Retail Requisition Number: 5376 Customer Service Associate (HELE Haleiwa | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Mililani Town Part-Time)
- Mililani, HI (15 miles from Waialua, HI)
- 25 days ago
- Mililani, HI (15 miles from Waialua, HI)
- 25 days ago
Date: Jun 5, 2025 Location: Mililani (HELE Mililani TC), HI, US, 96789 Job Function: Retail Requisition Number: 5374 Customer Service Associate (HELE Mililani Town | Part-Time) HELE Customer Service...
Experience: Ten years specialized lending experience. Physical Demands: Operates a keypad device: 25% of the week....
Relationship Banking Representative
- Pearl City, HI (18 miles from Waialua, HI)
- 30+ days ago
- Pearl City, HI (18 miles from Waialua, HI)
- 30+ days ago
Educates customers about various bank products and services, handles inquiries on retail banking, electronic banking, and business services....
Retail Customer Service Associate
- Pearl City, HI (18 miles from Waialua, HI)
- 45+ days ago
- Pearl City, HI (18 miles from Waialua, HI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 Kamehameha Hwy Ste 100, Pearl...
Demographic Data for Waialua, HI
Moving to Waialua, HI? Find some basic demographic data about Waialua, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waialua, HI
Highest Education Level
Customer Services in Waialua, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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