Customer Service Jobs in Lihue, HI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative I (Princeville Branch)
- Princeville, HI (14 miles from Lihue, HI)
- 1 day ago
- Princeville, HI (14 miles from Lihue, HI)
- 1 day ago
and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...
- Lihue, HI
- 13 days ago
- Lihue, HI
- 13 days ago
Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service to our WORLD CLASS International Airlines at LIHUE (LIH) Airport. New hire start at $20/hr....
Part Time Customer Service Associate
- Lawai, HI (11 miles from Lihue, HI)
- 18 days ago
- Lawai, HI (11 miles from Lihue, HI)
- 18 days ago
Assist customers by effectively resolving all customer service issues....
- Waimea, HI (22 miles from Lihue, HI)
- 30+ days ago
- Waimea, HI (22 miles from Lihue, HI)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Passionate about Hawai‘i and helping people thrive? Join the Finance Factors ‘ohana! We’re a family-owned company with over 70 years of history, dedicated to supporting our community. And guess...
Assist customers by effectively resolving all customer service issues....
Demographic Data for Lihue, HI
Moving to Lihue, HI? Find some basic demographic data about Lihue, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lihue, HI
Highest Education Level
Customer Services in Lihue, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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