Customer Service Jobs in Atlanta, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA
- 17 hours ago
- Atlanta, GA
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Fraud Client Service Representative - 2nd Shift
- Kennesaw, GA (23 miles from Atlanta, GA)
- 20 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 20 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative (Loan Consultant II)
- Stonecrest, GA (15 miles from Atlanta, GA)
- 2 days ago
- Stonecrest, GA (15 miles from Atlanta, GA)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Douglasville, GA (20 miles from Atlanta, GA)
- 2 days ago
- Douglasville, GA (20 miles from Atlanta, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative Call Center & Customer Service $ 27.78 / Hour location_on Atlanta, Gia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Pharmacy Customer Service Associate
- Stonecrest, GA (15 miles from Atlanta, GA)
- 3 days ago
- Stonecrest, GA (15 miles from Atlanta, GA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Kennesaw, GA (23 miles from Atlanta, GA)
- 3 days ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Dunwoody, GA (16 miles from Atlanta, GA)
- 4 days ago
- Dunwoody, GA (16 miles from Atlanta, GA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Tax and Wealth Planning Client Service Specialist (Legal Administrative Assistant)
- Atlanta, GA
- 4 days ago
- Atlanta, GA
- 4 days ago
. + Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts. + Proven proficiency using legal terminology and experience...
- Marietta, GA (16 miles from Atlanta, GA)
- 5 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 5 days ago
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK's core lending...
Customer Service Associate Southeast
- College Park, GA (8 miles from Atlanta, GA)
- 5 days ago
- College Park, GA (8 miles from Atlanta, GA)
- 5 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Chamblee, GA (11 miles from Atlanta, GA)
- 6 days ago
- Chamblee, GA (11 miles from Atlanta, GA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Accounting Data Analysis Consultant Contract: Atlanta, Georgia, US Salary Range: 26.00 - 31.00 | Per Hour Job Code: 363176 End Date: 2025-07-26 Days Left: 29 days, 7 hours left Position Details:...
Part Time Flexible Customer Service Associate
- College Park, GA (8 miles from Atlanta, GA)
- 7 days ago
- College Park, GA (8 miles from Atlanta, GA)
- 7 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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