Customer Service Jobs in Orlando, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 47 Jobs

Customer Service Associate - Temporary

  • Deltona, FL (24 miles from Orlando, FL)
  • 9 hours ago
  • Deltona, FL (24 miles from Orlando, FL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Maitland, FL (5 miles from Orlando, FL)
  • 1 day ago
  • Maitland, FL (5 miles from Orlando, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Orlando, FL
  • 1 day ago
  • Orlando, FL
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...

Commercial Banker Senior

  • Orlando, FL
  • 2 days ago
  • Orlando, FL
  • 2 days ago

Acts as the client's advocate in securing suitable credit and cross-selling products and services. Structures and completes secured and unsecured business loans....

Retail Customer Service Associate

  • Lake Buena Vista, FL (15 miles from Orlando, FL)
  • 3 days ago
  • Lake Buena Vista, FL (15 miles from Orlando, FL)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Orlando, FL
  • 3 days ago
  • Orlando, FL
  • 3 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Client Service Representative

  • Orlando, FL
  • 5 days ago
  • Orlando, FL
  • 5 days ago

Essential Skills: Ensure the highest level of face-to-face customer service to both clients and employees Work on show floor for all Orlando area shows Occasional work in the Orlando office when needed...

Customer Service Associate I

  • Eatonville, FL (5 miles from Orlando, FL)
  • 5 days ago
  • Eatonville, FL (5 miles from Orlando, FL)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Poinciana, FL (24 miles from Orlando, FL)
  • 5 days ago
  • Poinciana, FL (24 miles from Orlando, FL)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Sorrento, FL (20 miles from Orlando, FL)
  • 5 days ago
  • Sorrento, FL (20 miles from Orlando, FL)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate

  • Ocoee, FL (9 miles from Orlando, FL)
  • 5 days ago
  • Ocoee, FL (9 miles from Orlando, FL)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate I

  • Alafaya, FL (16 miles from Orlando, FL)
  • 7 days ago
  • Alafaya, FL (16 miles from Orlando, FL)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Retail Customer Service Associate

  • Bay Lake, FL (12 miles from Orlando, FL)
  • 7 days ago
  • Bay Lake, FL (12 miles from Orlando, FL)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Apopka, FL (11 miles from Orlando, FL)
  • 8 days ago
  • Apopka, FL (11 miles from Orlando, FL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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