Customer Service Jobs in Washington, DC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Camp Springs, MD (7 miles from Washington, DC)
- 5 hours ago
- Camp Springs, MD (7 miles from Washington, DC)
- 5 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Hyattsville, MD (6 miles from Washington, DC)
- 9 hours ago
- Hyattsville, MD (6 miles from Washington, DC)
- 9 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Pharmacy Customer Service Associate
- Falls Church, VA (6 miles from Washington, DC)
- 1 day ago
- Falls Church, VA (6 miles from Washington, DC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Onsite Customer Service Professional (SVA2025a)
- Springfield, VA (14 miles from Washington, DC)
- 1 day ago
- Springfield, VA (14 miles from Washington, DC)
- 1 day ago
Position Summary: Seeking a professional, customer-service oriented remote receptionist to support our property management team....
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
- Arlington, VA (3 miles from Washington, DC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Alexandria, VA (5 miles from Washington, DC)
- 2 days ago
- Alexandria, VA (5 miles from Washington, DC)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Loss Prevention Customer Service Associate II
- Kensington, MD (9 miles from Washington, DC)
- 5 days ago
- Kensington, MD (9 miles from Washington, DC)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Dale City, VA (24 miles from Washington, DC)
- 5 days ago
- Dale City, VA (24 miles from Washington, DC)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Loss Prevention Customer Service Associate II
- No Potomac, MD (18 miles from Washington, DC)
- 6 days ago
- No Potomac, MD (18 miles from Washington, DC)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Gaithersburg, MD (18 miles from Washington, DC)
- 6 days ago
- Gaithersburg, MD (18 miles from Washington, DC)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Germantown, MD (21 miles from Washington, DC)
- 6 days ago
- Germantown, MD (21 miles from Washington, DC)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Adelphi, MD (8 miles from Washington, DC)
- 7 days ago
- Adelphi, MD (8 miles from Washington, DC)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate - Temporary
- Beltsville, MD (11 miles from Washington, DC)
- 7 days ago
- Beltsville, MD (11 miles from Washington, DC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Call Center) $23.39/hr!
- Fairfax, VA (22 miles from Washington, DC)
- 8 days ago
- Fairfax, VA (22 miles from Washington, DC)
- 8 days ago
Cross sells credit union products and services to members. Experience Minimum one year of financial institution experience and/or customer service experience preferred....
Commercial Banker - Healthcare
- Bowie, MD (17 miles from Washington, DC)
- 8 days ago
- Bowie, MD (17 miles from Washington, DC)
- 8 days ago
Conducts regular client reviews to understand evolving needs and uncover cross-sell opportunities....
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, DC
Highest Education Level
Customer Services in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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