Customer Service Jobs in Shelton, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Veterinary Client Service Representative - Primary Care
- Stratford, CT (5 miles from Shelton, CT)
- 13 days ago
- Stratford, CT (5 miles from Shelton, CT)
- 13 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (23 miles from Shelton, CT)
- 3 days ago
- Meriden, CT (23 miles from Shelton, CT)
- 3 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Pharmacy Customer Service Associate
- Branford, CT (17 miles from Shelton, CT)
- 4 days ago
- Branford, CT (17 miles from Shelton, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waterbury, CT (17 miles from Shelton, CT)
- 4 days ago
- Waterbury, CT (17 miles from Shelton, CT)
- 4 days ago
Under the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication,...
Customer Service Associate - Temporary
- Wallingford, CT (19 miles from Shelton, CT)
- 5 days ago
- Wallingford, CT (19 miles from Shelton, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Monroe, CT (5 miles from Shelton, CT)
- 6 days ago
- Monroe, CT (5 miles from Shelton, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwalk, CT (20 miles from Shelton, CT)
- 12 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 12 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Newtown, CT (10 miles from Shelton, CT)
- 16 days ago
- Newtown, CT (10 miles from Shelton, CT)
- 16 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Wallingford, CT (19 miles from Shelton, CT)
- 18 days ago
- Wallingford, CT (19 miles from Shelton, CT)
- 18 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
- Norwalk, CT (20 miles from Shelton, CT)
- 25 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 25 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Sales & Customer Service Associate
- Fairfield, CT (12 miles from Shelton, CT)
- 30+ days ago
- Fairfield, CT (12 miles from Shelton, CT)
- 30+ days ago
service skills....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Georgetown, CT (16 miles from Shelton, CT)
- 30+ days ago
- Georgetown, CT (16 miles from Shelton, CT)
- 30+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Georgetown Veterinary Hospital is looking to add a compassionate and skilled...
- Danbury, CT (18 miles from Shelton, CT)
- 60+ days ago
- Danbury, CT (18 miles from Shelton, CT)
- 60+ days ago
Service Associates for our Arcade attendant, Bowling & Event, Kitchen & Bartender, Cleaning and Arcade/Bowling Mechanics!!!!...
Demographic Data for Shelton, CT
Moving to Shelton, CT? Find some basic demographic data about Shelton, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shelton, CT
Highest Education Level
Customer Services in Shelton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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