Customer Service Jobs in Connecticut

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 37 Jobs

Customer Service Associate - Temporary

  • Berlin, CT
  • 9 hours ago
  • Berlin, CT
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Groton, CT
  • 9 hours ago
  • Groton, CT
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • West Hartford, CT
  • 22 hours ago
  • West Hartford, CT
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Middletown, CT
  • 1 day ago
  • Middletown, CT
  • 1 day ago

**Position Title:** Customer Service Associate **Job Category:** Customer Service **Minimum Education Required:** High School/GED **City*:** Middletown **State*:** Connecticut **Salary Range:**...

Part Time - Outlet Customer Service Associate - Flexible

  • Meriden, CT
  • 2 days ago
  • Meriden, CT
  • 2 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Pharmacy Customer Service Associate

  • Middletown, CT
  • 3 days ago
  • Middletown, CT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Canton, CT
  • 3 days ago
  • Canton, CT
  • 3 days ago

The Veterinary Emergency Center of Canton is looking to add a friendly, compassionate and skilled Client Service Supervisor to join our team! This is a full-time role, with a required schedule of...

Customer Service Associate

  • Waterbury, CT
  • 4 days ago
  • Waterbury, CT
  • 4 days ago

Under the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication,...

Sr. Assistant Client Service Specialist

  • Hartford, CT
  • 9 days ago
  • Hartford, CT
  • 9 days ago

Strong Customer Service, Presentation and Organizational Skills....

Customer Service Associate

  • Norwalk, CT
  • 11 days ago
  • Norwalk, CT
  • 11 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Client Service Specialist

  • Stamford, CT
  • 13 days ago
  • Stamford, CT
  • 13 days ago

At Franklin Templeton, were driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset...

Loss Prevention Customer Service Associate 2

  • Stamford, CT
  • 13 days ago
  • Stamford, CT
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • Newtown, CT
  • 15 days ago
  • Newtown, CT
  • 15 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Veterinary Client Service Representative

  • Salem, CT
  • 16 days ago
  • Salem, CT
  • 16 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...

Customer Service Associate

  • Wallingford, CT
  • 17 days ago
  • Wallingford, CT
  • 17 days ago

In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....

Demographic Data for Connecticut

Moving to Connecticut? Find some basic demographic data about Connecticut below.


Local
National
3,605,944
87,557

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Connecticut

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Connecticut offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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