Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Danbury, CT (17 miles from Norwalk, CT)
- 12 hours ago
- Danbury, CT (17 miles from Norwalk, CT)
- 12 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
- Commack, NY (21 miles from Norwalk, CT)
- 1 day ago
- Commack, NY (21 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Darien, CT (4 miles from Norwalk, CT)
- 1 day ago
- Darien, CT (4 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Westbury Branch
- Westbury, NY (24 miles from Norwalk, CT)
- 1 day ago
- Westbury, NY (24 miles from Norwalk, CT)
- 1 day ago
This role requires prior retail banking experience (ex. Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate)....
Customer Service Associate - Temporary
- Milford, CT (21 miles from Norwalk, CT)
- 2 days ago
- Milford, CT (21 miles from Norwalk, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Westbury, NY (24 miles from Norwalk, CT)
- 3 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 3 days ago
for Customer Service Associates to join our team for the busy Fall season....
- Stamford, CT (7 miles from Norwalk, CT)
- 9 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 9 days ago
As a Customer Service Associate at Chelsea Piers, you will be the welcoming face of our community, delivering the highest quality customer service to all members and guests....
- Glen Cove, NY (19 miles from Norwalk, CT)
- 9 days ago
- Glen Cove, NY (19 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lake Grove, NY (24 miles from Norwalk, CT)
- 9 days ago
- Lake Grove, NY (24 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Westbury, NY (24 miles from Norwalk, CT)
- 9 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Huntington Station, NY (21 miles from Norwalk, CT)
- 9 days ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 9 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- New Rochelle, NY (23 miles from Norwalk, CT)
- 9 days ago
- New Rochelle, NY (23 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Yorktown Heights, NY (21 miles from Norwalk, CT)
- 9 days ago
- Yorktown Heights, NY (21 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Commack, NY (21 miles from Norwalk, CT)
- 9 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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