Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Veterinary Client Service Representative - Primary Care
- Stratford, CT (17 miles from Norwalk, CT)
- 13 days ago
- Stratford, CT (17 miles from Norwalk, CT)
- 13 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Associate - Temporary
- Chappaqua, NY (17 miles from Norwalk, CT)
- moments ago
- Chappaqua, NY (17 miles from Norwalk, CT)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Commack, NY (21 miles from Norwalk, CT)
- 2 hours ago
- Commack, NY (21 miles from Norwalk, CT)
- 2 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Huntington, NY (17 miles from Norwalk, CT)
- 4 days ago
- Huntington, NY (17 miles from Norwalk, CT)
- 4 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
LP Customer Service Associate II
- Westbury, NY (24 miles from Norwalk, CT)
- 5 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Smithtown, NY (21 miles from Norwalk, CT)
- 6 days ago
- Smithtown, NY (21 miles from Norwalk, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Glen Head, NY (22 miles from Norwalk, CT)
- 7 days ago
- Glen Head, NY (22 miles from Norwalk, CT)
- 7 days ago
If you love animals and enjoy providing top-notch customer service, we want to hear from you!...
Loss Prevention Customer Service Associate II
- Hartsdale, NY (20 miles from Norwalk, CT)
- 10 days ago
- Hartsdale, NY (20 miles from Norwalk, CT)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative (Full Time)
- Bedford Hills, NY (14 miles from Norwalk, CT)
- 12 days ago
- Bedford Hills, NY (14 miles from Norwalk, CT)
- 12 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Stamford, CT (7 miles from Norwalk, CT)
- 13 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 13 days ago
At Franklin Templeton, were driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset...
Loss Prevention Customer Service Associate 2
- Stamford, CT (7 miles from Norwalk, CT)
- 13 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Newtown, CT (19 miles from Norwalk, CT)
- 16 days ago
- Newtown, CT (19 miles from Norwalk, CT)
- 16 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 20 days ago
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Fairfield, CT (8 miles from Norwalk, CT)
- 24 days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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