Customer Service Jobs in Milford, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

Client Service Representative

  • Danbury, CT (24 miles from Milford, CT)
  • 12 hours ago
  • Danbury, CT (24 miles from Milford, CT)
  • 12 hours ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Pharmacy Customer Service Associate

  • Darien, CT (24 miles from Milford, CT)
  • 1 day ago
  • Darien, CT (24 miles from Milford, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Milford, CT
  • 2 days ago
  • Milford, CT
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Branford, CT (14 miles from Milford, CT)
  • 5 days ago
  • Branford, CT (14 miles from Milford, CT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate I

  • Coram, NY (23 miles from Milford, CT)
  • 5 days ago
  • Coram, NY (23 miles from Milford, CT)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Lake Grove, NY (24 miles from Milford, CT)
  • 9 days ago
  • Lake Grove, NY (24 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Selden, NY (23 miles from Milford, CT)
  • 9 days ago
  • Selden, NY (23 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Centereach, NY (23 miles from Milford, CT)
  • 9 days ago
  • Centereach, NY (23 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Port Jefferson Station, NY (20 miles from Milford, CT)
  • 9 days ago
  • Port Jefferson Station, NY (20 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Middle Island, NY (23 miles from Milford, CT)
  • 9 days ago
  • Middle Island, NY (23 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Miller Place, NY (19 miles from Milford, CT)
  • 9 days ago
  • Miller Place, NY (19 miles from Milford, CT)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Rocky Point, NY (19 miles from Milford, CT)
  • 9 days ago
  • Rocky Point, NY (19 miles from Milford, CT)
  • 9 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • East Haven, CT (10 miles from Milford, CT)
  • 10 days ago
  • East Haven, CT (10 miles from Milford, CT)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Cheshire, CT (21 miles from Milford, CT)
  • 10 days ago
  • Cheshire, CT (21 miles from Milford, CT)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Stratford, CT (4 miles from Milford, CT)
  • 10 days ago
  • Stratford, CT (4 miles from Milford, CT)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Milford, CT

Moving to Milford, CT? Find some basic demographic data about Milford, CT below.


Local
National
52,044
1,681
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Milford, CT offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »