Customer Service Jobs in San Jose, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Palo Alto, CA (15 miles from San Jose, CA)
- 3 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 3 days ago
demonstrate the important and understanding of high quality customer service....
- Mountain View, CA (10 miles from San Jose, CA)
- 3 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate - Temporary
- Santa Clara, CA (3 miles from San Jose, CA)
- 4 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
- East Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Livermore, CA (17 miles from San Jose, CA)
- 5 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Union City, CA (19 miles from San Jose, CA)
- 6 days ago
- Union City, CA (19 miles from San Jose, CA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (21 miles from San Jose, CA)
- 6 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Los Gatos, CA (9 miles from San Jose, CA)
- 9 days ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Livermore, CA (17 miles from San Jose, CA)
- 10 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Campbell, CA (5 miles from San Jose, CA)
- 10 days ago
- Campbell, CA (5 miles from San Jose, CA)
- 10 days ago
To apply via text, text 8865 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...
Mobile Client Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 16 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 16 days ago
The MCSR also performs business development, and customer service-related duties....
- Mountain View, CA (10 miles from San Jose, CA)
- 17 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 17 days ago
Providing quality customer service is at the core of our team's goals....
Client Service Representative II
- Palo Alto, CA (15 miles from San Jose, CA)
- 18 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 18 days ago
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
Savers / Value Village Careers - Customer Service Associate
- San Jose, CA
- 19 days ago
- San Jose, CA
- 19 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
HR Service Center Customer Service Associate
- Redwood City, CA (21 miles from San Jose, CA)
- 20 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 20 days ago
This position reports to the HRSC Customer Service Supervisor. This position is onsite at our Stanford Redwood City campus....
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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