Customer Service Jobs in San Francisco, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- San Mateo, CA (15 miles from San Francisco, CA)
- 2 days ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative I/Floater
- Castro Valley, CA (16 miles from San Francisco, CA)
- 2 days ago
- Castro Valley, CA (16 miles from San Francisco, CA)
- 2 days ago
Our single point of contact model delivers outstanding customer service....
Customer Service Associate - Temporary
- El Cerrito, CA (12 miles from San Francisco, CA)
- 2 days ago
- El Cerrito, CA (12 miles from San Francisco, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Service Center Customer Service Associate
- Daly City, CA (6 miles from San Francisco, CA)
- 4 days ago
- Daly City, CA (6 miles from San Francisco, CA)
- 4 days ago
This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer....
- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Burlingame, CA (14 miles from San Francisco, CA)
- 4 days ago
- Burlingame, CA (14 miles from San Francisco, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Pharmacy Customer Service Associate
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 5 days ago
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (23 miles from San Francisco, CA)
- 6 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Moraga, CA (17 miles from San Francisco, CA)
- 10 days ago
- Moraga, CA (17 miles from San Francisco, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (16 miles from San Francisco, CA)
- 19 days ago
- Pinole, CA (16 miles from San Francisco, CA)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
HR Service Center Customer Service Associate
- Redwood City, CA (23 miles from San Francisco, CA)
- 20 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 20 days ago
This position reports to the HRSC Customer Service Supervisor. This position is onsite at our Stanford Redwood City campus....
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Redwood City, CA (23 miles from San Francisco, CA)
- 20 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 20 days ago
This position reports to the HRSC Customer Service Supervisor. This position is at our Stanford Redwood City campus....
Customer Service Representative (20 hours)
- Richmond, CA (12 miles from San Francisco, CA)
- 24 days ago
- Richmond, CA (12 miles from San Francisco, CA)
- 24 days ago
Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop....
- San Rafael, CA (14 miles from San Francisco, CA)
- 26 days ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 26 days ago
Identify opportunities to cross-sell or upsell relevant financial products and services, while always prioritizing the client's needs....
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Francisco, CA
Highest Education Level
Customer Services in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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