Customer Service Jobs in Sacramento, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Restaurant Image
- Elk Grove, CA (14 miles from Sacramento, CA)
- 1 day ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (23 miles from Sacramento, CA)
- 2 days ago
- Loomis, CA (23 miles from Sacramento, CA)
- 2 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Customer Service Associate - Temporary
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 3 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Loomis, CA (23 miles from Sacramento, CA)
- 3 days ago
- Loomis, CA (23 miles from Sacramento, CA)
- 3 days ago
As a 24/7 hospital, we are looking for someone who can provide excellent customer service when owners are in distress and able to approach situations with a listening ear and empathy....
Retail Loss Prevention Customer Service Associate
- Sacramento, CA
- 3 days ago
- Sacramento, CA
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Roseville, CA (16 miles from Sacramento, CA)
- 4 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
service, preferably in a technology environment or call center Experience multi-tasking multiple responsibilities Experience with both Microsoft and Mac platforms Experience using a variety of different...
Remote Work- Roseville, CA (16 miles from Sacramento, CA)
- 7 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 7 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 7 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 9 days ago
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Carmichael, CA (9 miles from Sacramento, CA)
- 9 days ago
- Carmichael, CA (9 miles from Sacramento, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Dixon, CA (21 miles from Sacramento, CA)
- 9 days ago
- Dixon, CA (21 miles from Sacramento, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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