Customer Service Jobs in Sacramento, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Roseville, CA (16 miles from Sacramento, CA)
- moments ago
- Roseville, CA (16 miles from Sacramento, CA)
- moments ago
-Leverage your network to engage with local business owners and companies to develop business lending opportunities....
Loss Prevention- Customer Service Associate II
- Davis, CA (17 miles from Sacramento, CA)
- 3 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Elk Grove, CA (14 miles from Sacramento, CA)
- 5 days ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (23 miles from Sacramento, CA)
- 5 days ago
- Loomis, CA (23 miles from Sacramento, CA)
- 5 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Amazon Locker+ Customer Service Associate
- Folsom, CA (19 miles from Sacramento, CA)
- 6 days ago
- Folsom, CA (19 miles from Sacramento, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodland, CA (21 miles from Sacramento, CA)
- 7 days ago
- Woodland, CA (21 miles from Sacramento, CA)
- 7 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Roseville, CA (16 miles from Sacramento, CA)
- 11 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Assist customers by effectively resolving all customer service issues....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Client Service Representative at VCA Mueller
- Sacramento, CA
- 30+ days ago
- Sacramento, CA
- 30+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Roseville, CA (16 miles from Sacramento, CA)
- 30+ days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 30+ days ago
Position Overview The Customer Service Officer assists the Branch Manager in overseeing daily branch operations, delivering exceptional customer service and supporting new accounts, problem resolution...
Customer Service Associate - Restaurant Image
- Elk Grove, CA (14 miles from Sacramento, CA)
- 45+ days ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
One year related experience required with customer service preferred....
- Loomis, CA (23 miles from Sacramento, CA)
- 45+ days ago
- Loomis, CA (23 miles from Sacramento, CA)
- 45+ days ago
As a 24/7 hospital, we are looking for someone who can provide excellent customer service when owners are in distress and able to approach situations with a listening ear and empathy....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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