Customer Service Jobs in Riverside, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 35 Jobs

Pharmacy Customer Service Associate

  • Riverside, CA
  • 9 hours ago
  • Riverside, CA
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Beaumont, CA (22 miles from Riverside, CA)
  • 1 day ago
  • Beaumont, CA (22 miles from Riverside, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Chino Hills, CA (20 miles from Riverside, CA)
  • 2 days ago
  • Chino Hills, CA (20 miles from Riverside, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Associate

  • Ontario, CA (16 miles from Riverside, CA)
  • 3 days ago
  • Ontario, CA (16 miles from Riverside, CA)
  • 3 days ago

Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in person...

Sales and Customer Service Associate

  • Montclair, CA (19 miles from Riverside, CA)
  • 6 days ago
  • Montclair, CA (19 miles from Riverside, CA)
  • 6 days ago

Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales...

Amazon Locker+ Customer Service Associate

  • Fontana, CA (7 miles from Riverside, CA)
  • 6 days ago
  • Fontana, CA (7 miles from Riverside, CA)
  • 6 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate I

  • Jurupa Valley, CA (3 miles from Riverside, CA)
  • 9 days ago
  • Jurupa Valley, CA (3 miles from Riverside, CA)
  • 9 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Grand Terrace, CA (4 miles from Riverside, CA)
  • 9 days ago
  • Grand Terrace, CA (4 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Claremont, CA (21 miles from Riverside, CA)
  • 9 days ago
  • Claremont, CA (21 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Calimesa, CA (18 miles from Riverside, CA)
  • 9 days ago
  • Calimesa, CA (18 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Perris, CA (15 miles from Riverside, CA)
  • 9 days ago
  • Perris, CA (15 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Highland, CA (14 miles from Riverside, CA)
  • 9 days ago
  • Highland, CA (14 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Eastvale, CA (14 miles from Riverside, CA)
  • 9 days ago
  • Eastvale, CA (14 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Loma Linda, CA (7 miles from Riverside, CA)
  • 9 days ago
  • Loma Linda, CA (7 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Chino Hills, CA (20 miles from Riverside, CA)
  • 9 days ago
  • Chino Hills, CA (20 miles from Riverside, CA)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Riverside, CA

Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.


Local
National
361,420
7,544
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Riverside, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Riverside, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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