Customer Service Jobs in Redwood City, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- San Mateo, CA (8 miles from Redwood City, CA)
- 2 days ago
- San Mateo, CA (8 miles from Redwood City, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative I/Floater
- Castro Valley, CA (20 miles from Redwood City, CA)
- 2 days ago
- Castro Valley, CA (20 miles from Redwood City, CA)
- 2 days ago
Our single point of contact model delivers outstanding customer service....
- Palo Alto, CA (5 miles from Redwood City, CA)
- 3 days ago
- Palo Alto, CA (5 miles from Redwood City, CA)
- 3 days ago
demonstrate the important and understanding of high quality customer service....
- Mountain View, CA (10 miles from Redwood City, CA)
- 3 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate - Temporary
- Santa Clara, CA (17 miles from Redwood City, CA)
- 4 days ago
- Santa Clara, CA (17 miles from Redwood City, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Palo Alto, CA (6 miles from Redwood City, CA)
- 4 days ago
- East Palo Alto, CA (6 miles from Redwood City, CA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Automotive Service Center Customer Service Associate
- Daly City, CA (18 miles from Redwood City, CA)
- 4 days ago
- Daly City, CA (18 miles from Redwood City, CA)
- 4 days ago
This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer....
- Oakland, CA (21 miles from Redwood City, CA)
- 4 days ago
- Oakland, CA (21 miles from Redwood City, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Burlingame, CA (10 miles from Redwood City, CA)
- 4 days ago
- Burlingame, CA (10 miles from Redwood City, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (23 miles from Redwood City, CA)
- 5 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 5 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA
- 6 days ago
- Redwood City, CA
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Los Gatos, CA (21 miles from Redwood City, CA)
- 9 days ago
- Los Gatos, CA (21 miles from Redwood City, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Campbell, CA (20 miles from Redwood City, CA)
- 10 days ago
- Campbell, CA (20 miles from Redwood City, CA)
- 10 days ago
To apply via text, text 8865 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...
Pharmacy Customer Service Associate
- San Ramon, CA (24 miles from Redwood City, CA)
- 13 days ago
- San Ramon, CA (24 miles from Redwood City, CA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mountain View, CA (10 miles from Redwood City, CA)
- 17 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 17 days ago
Providing quality customer service is at the core of our team's goals....
Demographic Data for Redwood City, CA
Moving to Redwood City, CA? Find some basic demographic data about Redwood City, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Redwood City, CA
Highest Education Level
Customer Services in Redwood City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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