Customer Service Jobs in Monterey, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative II - Personal Lines (Temp to Hire)
- Monterey, CA
- 3 days ago
- Monterey, CA
- 3 days ago
This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....
- Marina, CA (7 miles from Monterey, CA)
- 4 days ago
- Marina, CA (7 miles from Monterey, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Seaside, CA (3 miles from Monterey, CA)
- 10 days ago
- Seaside, CA (3 miles from Monterey, CA)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Salinas, CA (11 miles from Monterey, CA)
- 10 days ago
- Salinas, CA (11 miles from Monterey, CA)
- 10 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Maxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants ability to manage their care, and provide customer service...
- Sand City, CA (3 miles from Monterey, CA)
- 17 days ago
- Sand City, CA (3 miles from Monterey, CA)
- 17 days ago
One year of related experience required with customer service preferred....
- Pacific Grove, CA (5 miles from Monterey, CA)
- 25 days ago
- Pacific Grove, CA (5 miles from Monterey, CA)
- 25 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Client Service Representative II (Client Services)
- Monterey, CA
- 45+ days ago
- Monterey, CA
- 45+ days ago
This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Demographic Data for Monterey, CA
Moving to Monterey, CA? Find some basic demographic data about Monterey, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monterey, CA
Highest Education Level
Customer Services in Monterey, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »