Customer Service Jobs in Fullerton, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 117 Jobs

Customer Service Associate - Temporary

  • Rancho Santa Margarita, CA (23 miles from Fullerton, CA)
  • 7 hours ago
  • Rancho Santa Margarita, CA (23 miles from Fullerton, CA)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Overnight Client Service Representative

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 18 hours ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 18 hours ago

Compensation: $18.50-$20.00 per hour Potential Shift Differential if Applicable VCA West Los Angeles is looking for an experienced Overnight Client Service Representative (CSR) to join our team....

Customer Service Representative II

  • Irvine, CA (12 miles from Fullerton, CA)
  • 2 days ago
  • Irvine, CA (12 miles from Fullerton, CA)
  • 2 days ago

Job Title: Customer Service Representative II Location: CA - Irvine What you'll do: As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products...

Pharmacy Customer Service Associate

  • Monrovia, CA (19 miles from Fullerton, CA)
  • 2 days ago
  • Monrovia, CA (19 miles from Fullerton, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pico Rivera, CA (13 miles from Fullerton, CA)
  • 2 days ago
  • Pico Rivera, CA (13 miles from Fullerton, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Pasadena, CA (23 miles from Fullerton, CA)
  • 2 days ago
  • Pasadena, CA (23 miles from Fullerton, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Morning Shift

  • Aliso Viejo, CA (22 miles from Fullerton, CA)
  • 2 days ago
  • Aliso Viejo, CA (22 miles from Fullerton, CA)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Specialist, Employee Benefits - IAS, West

  • Irvine, CA (12 miles from Fullerton, CA)
  • 3 days ago
  • Irvine, CA (12 miles from Fullerton, CA)
  • 3 days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

Bilingual Customer Service Associate

  • Ontario, CA (18 miles from Fullerton, CA)
  • 3 days ago
  • Ontario, CA (18 miles from Fullerton, CA)
  • 3 days ago

Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in person...

Amazon Locker+ Customer Service Associate

  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 4 days ago
  • Santa Ana, CA (9 miles from Fullerton, CA)
  • 4 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate II

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 5 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 5 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Customer Service Associate I

  • Los Nietos, CA (12 miles from Fullerton, CA)
  • 6 days ago
  • Los Nietos, CA (12 miles from Fullerton, CA)
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Sales and Customer Service Associate

  • Montclair, CA (17 miles from Fullerton, CA)
  • 6 days ago
  • Montclair, CA (17 miles from Fullerton, CA)
  • 6 days ago

Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales...

Retail Loss Prevention Customer Service Associate II

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 6 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Billing and Customer Service Associate

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 6 days ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 6 days ago

The Billing and Customer Service Associate ensures all invoicing associated with the contracted work of the department is carried out....

Demographic Data for Fullerton, CA

Moving to Fullerton, CA? Find some basic demographic data about Fullerton, CA below.


Local
National
143,278
4,001
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Fullerton, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fullerton, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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