Customer Service Jobs in Fremont, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative I/Floater
- Castro Valley, CA (14 miles from Fremont, CA)
- 2 days ago
- Castro Valley, CA (14 miles from Fremont, CA)
- 2 days ago
Our single point of contact model delivers outstanding customer service....
- Palo Alto, CA (12 miles from Fremont, CA)
- 3 days ago
- Palo Alto, CA (12 miles from Fremont, CA)
- 3 days ago
demonstrate the important and understanding of high quality customer service....
- Mountain View, CA (11 miles from Fremont, CA)
- 3 days ago
- Mountain View, CA (11 miles from Fremont, CA)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate - Temporary
- Santa Clara, CA (14 miles from Fremont, CA)
- 4 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Palo Alto, CA (10 miles from Fremont, CA)
- 4 days ago
- East Palo Alto, CA (10 miles from Fremont, CA)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Oakland, CA (19 miles from Fremont, CA)
- 4 days ago
- Oakland, CA (19 miles from Fremont, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Burlingame, CA (21 miles from Fremont, CA)
- 4 days ago
- Burlingame, CA (21 miles from Fremont, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Danville, CA (17 miles from Fremont, CA)
- 4 days ago
- Danville, CA (17 miles from Fremont, CA)
- 4 days ago
This role involves processing new account transactions, assisting clients in selecting appropriate accounts and financial services, and actively cross-selling the Bank's products....
Pharmacy Customer Service Associate
- Walnut Creek, CA (21 miles from Fremont, CA)
- 5 days ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (15 miles from Fremont, CA)
- 6 days ago
- Redwood City, CA (15 miles from Fremont, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Los Gatos, CA (23 miles from Fremont, CA)
- 9 days ago
- Los Gatos, CA (23 miles from Fremont, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Livermore, CA (19 miles from Fremont, CA)
- 10 days ago
- Livermore, CA (19 miles from Fremont, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Campbell, CA (19 miles from Fremont, CA)
- 10 days ago
- Campbell, CA (19 miles from Fremont, CA)
- 10 days ago
To apply via text, text 8865 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...
Mobile Client Service Representative
- Livermore, CA (19 miles from Fremont, CA)
- 16 days ago
- Livermore, CA (19 miles from Fremont, CA)
- 16 days ago
The MCSR also performs business development, and customer service-related duties....
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fremont, CA
Highest Education Level
Customer Services in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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