Customer Service Jobs in El Cajon, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Escondido, CA (22 miles from El Cajon, CA)
- 3 days ago
- Escondido, CA (22 miles from El Cajon, CA)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate_Punjab,India
- San Diego, CA (18 miles from El Cajon, CA)
- 4 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 4 days ago
One of the great things about joining Amazons Customer Service team is that you dont need past experience in customer service....
- San Diego, CA (18 miles from El Cajon, CA)
- 4 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 4 days ago
This role involves processing new account transactions, assisting clients in selecting appropriate accounts and financial services, and actively cross-selling the Bank's products....
- Santee, CA (10 miles from El Cajon, CA)
- 6 days ago
- Santee, CA (10 miles from El Cajon, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II - CA)
- San Diego, CA (18 miles from El Cajon, CA)
- 11 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Lead Retail Customer Service Associate
- Escondido, CA (22 miles from El Cajon, CA)
- 18 days ago
- Escondido, CA (22 miles from El Cajon, CA)
- 18 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Santee, CA (10 miles from El Cajon, CA)
- 19 days ago
- Santee, CA (10 miles from El Cajon, CA)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- San Diego, CA (18 miles from El Cajon, CA)
- 20 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- San Diego, CA (18 miles from El Cajon, CA)
- 25 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 25 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Sales & Customer Service Associate
- San Diego, CA (18 miles from El Cajon, CA)
- 25 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 25 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative II (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA
- 26 days ago
- El Cajon, CA
- 26 days ago
Demonstrated success in cross-selling banking services and products....
Customer Service Representative III (Part-time 30 hours/week), Retail Banking (El Cajon, CA)
- El Cajon, CA
- 26 days ago
- El Cajon, CA
- 26 days ago
Area: Customer Service (Sales)...
- San Diego, CA (18 miles from El Cajon, CA)
- 28 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 28 days ago
Area: Customer Service (Sales)...
- San Diego, CA (18 miles from El Cajon, CA)
- 28 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 28 days ago
Demonstrated success in cross-selling banking services and products....
Demographic Data for El Cajon, CA
Moving to El Cajon, CA? Find some basic demographic data about El Cajon, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in El Cajon, CA
Highest Education Level
Customer Services in El Cajon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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