Customer Service Jobs in Costa Mesa, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 28 Jobs

Customer Service Associate - Temporary

  • Cypress, CA (12 miles from Costa Mesa, CA)
  • 16 hours ago
  • Cypress, CA (12 miles from Costa Mesa, CA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • La Mirada, CA (17 miles from Costa Mesa, CA)
  • 3 days ago
  • La Mirada, CA (17 miles from Costa Mesa, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Santa Ana, CA (5 miles from Costa Mesa, CA)
  • 4 days ago
  • Santa Ana, CA (5 miles from Costa Mesa, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist

  • Irvine, CA (10 miles from Costa Mesa, CA)
  • 4 days ago
  • Irvine, CA (10 miles from Costa Mesa, CA)
  • 4 days ago

service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...

Remote Work

LP Customer Service Associate II

  • Corona, CA (23 miles from Costa Mesa, CA)
  • 5 days ago
  • Corona, CA (23 miles from Costa Mesa, CA)
  • 5 days ago

service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...

Client Service Specialist

  • Tustin, CA (6 miles from Costa Mesa, CA)
  • 5 days ago
  • Tustin, CA (6 miles from Costa Mesa, CA)
  • 5 days ago

Client Service Specialist Brokerage Wealth Financial Planning Firm We are looking for an experienced individual that is a self-starter who is adaptable to work in a fast-paced high volume...

Sales & Customer Service Associate

  • Yorba Linda, CA (15 miles from Costa Mesa, CA)
  • 5 days ago
  • Yorba Linda, CA (15 miles from Costa Mesa, CA)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

LP Customer Service Associate II

  • Long Beach, CA (22 miles from Costa Mesa, CA)
  • 6 days ago
  • Long Beach, CA (22 miles from Costa Mesa, CA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Amazon Locker+ Customer Service Associate

  • Long Beach, CA (22 miles from Costa Mesa, CA)
  • 6 days ago
  • Long Beach, CA (22 miles from Costa Mesa, CA)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Veterinary Client Service Representative - Part-Time

  • Mission Viejo, CA (21 miles from Costa Mesa, CA)
  • 7 days ago
  • Mission Viejo, CA (21 miles from Costa Mesa, CA)
  • 7 days ago

Look for: Client Service Representative Mission Viejo, CA Part-Time: *Weekend availability needed. Who We Are Dont let our name fool youAnimal Urgent Care of South Orange County is a fully...

Commercial Banker

  • Laguna Hills, CA (11 miles from Costa Mesa, CA)
  • 10 days ago
  • Laguna Hills, CA (11 miles from Costa Mesa, CA)
  • 10 days ago

Duties include processing new accounts, performing teller transactions as needed, ensuring accurate documentation, and cross-selling bank services....

Customer Service Associate

  • Costa Mesa, CA
  • 13 days ago
  • Costa Mesa, CA
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Downey, CA (22 miles from Costa Mesa, CA)
  • 17 days ago
  • Downey, CA (22 miles from Costa Mesa, CA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Receptionist - Client Service Specialist

  • Cypress, CA (12 miles from Costa Mesa, CA)
  • 18 days ago
  • Cypress, CA (12 miles from Costa Mesa, CA)
  • 18 days ago

Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and...

Retail Customer Service Associate

  • Laguna Hills, CA (11 miles from Costa Mesa, CA)
  • 20 days ago
  • Laguna Hills, CA (11 miles from Costa Mesa, CA)
  • 20 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Costa Mesa, CA

Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.


Local
National
112,649
5,258
Medium/Lg

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

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Salary for Customer Service Jobs in Costa Mesa, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Costa Mesa, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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