Customer Service Jobs in Concord, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Berkeley, CA (14 miles from Concord, CA)
- 1 day ago
- Berkeley, CA (14 miles from Concord, CA)
- 1 day ago
at Dollar Tree in Berkley, United States Job Description Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position...
Pharmacy Customer Service Associate
- Pittsburg, CA (6 miles from Concord, CA)
- 2 days ago
- Pittsburg, CA (6 miles from Concord, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Vice President, Commercial Banker
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
Key responsibilities include negotiating, underwriting, and coordinating the closing of a variety of major and complex loans in compliance with the Banks lending policies and procedures; develops business...
Customer Service Associate - Temporary
- San Leandro, CA (18 miles from Concord, CA)
- 3 days ago
- San Leandro, CA (18 miles from Concord, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Pablo, CA (17 miles from Concord, CA)
- 5 days ago
- San Pablo, CA (17 miles from Concord, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, Electronics
- Oakland, CA (18 miles from Concord, CA)
- 5 days ago
- Oakland, CA (18 miles from Concord, CA)
- 5 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Rio Vista, CA (21 miles from Concord, CA)
- 5 days ago
- Rio Vista, CA (21 miles from Concord, CA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Albany, CA (15 miles from Concord, CA)
- 7 days ago
- Albany, CA (15 miles from Concord, CA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (16 miles from Concord, CA)
- 8 days ago
- Oakland, CA (16 miles from Concord, CA)
- 8 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Pleasant Hill, CA (3 miles from Concord, CA)
- 9 days ago
- Pleasant Hill, CA (3 miles from Concord, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Alameda, CA (18 miles from Concord, CA)
- 9 days ago
- Alameda, CA (18 miles from Concord, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- El Sobrante, CA (14 miles from Concord, CA)
- 9 days ago
- El Sobrante, CA (14 miles from Concord, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Suisun City, CA (19 miles from Concord, CA)
- 9 days ago
- Suisun City, CA (19 miles from Concord, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- San Ramon, CA (12 miles from Concord, CA)
- 9 days ago
- San Ramon, CA (12 miles from Concord, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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