Customer Service Jobs in Concord, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative I/Floater
- Castro Valley, CA (15 miles from Concord, CA)
- 2 days ago
- Castro Valley, CA (15 miles from Concord, CA)
- 2 days ago
Our single point of contact model delivers outstanding customer service....
Customer Service Associate - Temporary
- El Cerrito, CA (14 miles from Concord, CA)
- 2 days ago
- El Cerrito, CA (14 miles from Concord, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oakland, CA (16 miles from Concord, CA)
- 4 days ago
- Oakland, CA (16 miles from Concord, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Danville, CA (11 miles from Concord, CA)
- 4 days ago
- Danville, CA (11 miles from Concord, CA)
- 4 days ago
This role involves processing new account transactions, assisting clients in selecting appropriate accounts and financial services, and actively cross-selling the Bank's products....
- San Francisco, CA (24 miles from Concord, CA)
- 5 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 5 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
- Pittsburg, CA (6 miles from Concord, CA)
- 5 days ago
- Pittsburg, CA (6 miles from Concord, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (16 miles from Concord, CA)
- 5 days ago
- Brentwood, CA (16 miles from Concord, CA)
- 5 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Retail Customer Service Associate
- Union City, CA (24 miles from Concord, CA)
- 6 days ago
- Union City, CA (24 miles from Concord, CA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
LP Customer Service Associate II
- Moraga, CA (9 miles from Concord, CA)
- 10 days ago
- Moraga, CA (9 miles from Concord, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Suisun City, CA (19 miles from Concord, CA)
- 17 days ago
- Suisun City, CA (19 miles from Concord, CA)
- 17 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (14 miles from Concord, CA)
- 19 days ago
- Pinole, CA (14 miles from Concord, CA)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Savers / Value Village Careers - Customer Service Associate
- Dublin, CA (17 miles from Concord, CA)
- 24 days ago
- Dublin, CA (17 miles from Concord, CA)
- 24 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative (20 hours)
- Richmond, CA (19 miles from Concord, CA)
- 24 days ago
- Richmond, CA (19 miles from Concord, CA)
- 24 days ago
Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop....
Pharmacy Customer Service Associate
- San Pablo, CA (17 miles from Concord, CA)
- 27 days ago
- San Pablo, CA (17 miles from Concord, CA)
- 27 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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