Customer Service Jobs in Burbank, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Inglewood, CA (16 miles from Burbank, CA)
- 4 hours ago
- Inglewood, CA (16 miles from Burbank, CA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (12 miles from Burbank, CA)
- 19 hours ago
- La Canada, CA (12 miles from Burbank, CA)
- 19 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Canoga Park, CA (17 miles from Burbank, CA)
- 20 hours ago
- Canoga Park, CA (17 miles from Burbank, CA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Exceptional customer service, sales and relationship building skills....
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Westchester, CA (17 miles from Burbank, CA)
- 4 days ago
- Westchester, CA (17 miles from Burbank, CA)
- 4 days ago
service....
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (2 miles from Burbank, CA)
- 4 days ago
- Glendale, CA (2 miles from Burbank, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 days ago
One year of related experience required with customer service preferred....
Pharmacy Customer Service Associate
- El Monte, CA (16 miles from Burbank, CA)
- 5 days ago
- El Monte, CA (16 miles from Burbank, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
e-Commerce Customer Service Associate (PT)
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
Work with a team of Customer Service Team and other departments to find appropriate solutions for escalated customer issues....
Amazon Locker+ Customer Service Associate
- Venice, CA (16 miles from Burbank, CA)
- 6 days ago
- Venice, CA (16 miles from Burbank, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Panorama City, CA (8 miles from Burbank, CA)
- 10 days ago
- Panorama City, CA (8 miles from Burbank, CA)
- 10 days ago
Demonstrated success in cross-selling banking services and products....
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (4 miles from Burbank, CA)
- 12 days ago
- Studio City, CA (4 miles from Burbank, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Sherman Oaks, CA (7 miles from Burbank, CA)
- 13 days ago
- Sherman Oaks, CA (7 miles from Burbank, CA)
- 13 days ago
Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external customers Provides support in the acquisition of new clientele and the maintenance...
Part Time Customer Service Associate
- Los Angeles, CA (15 miles from Burbank, CA)
- 14 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 14 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Monrovia, CA (19 miles from Burbank, CA)
- 16 days ago
- Monrovia, CA (19 miles from Burbank, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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