Customer Service Jobs in Brentwood, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative I/Floater
- Castro Valley, CA (23 miles from Brentwood, CA)
- 2 days ago
- Castro Valley, CA (23 miles from Brentwood, CA)
- 2 days ago
Our single point of contact model delivers outstanding customer service....
- Danville, CA (11 miles from Brentwood, CA)
- 4 days ago
- Danville, CA (11 miles from Brentwood, CA)
- 4 days ago
This role involves processing new account transactions, assisting clients in selecting appropriate accounts and financial services, and actively cross-selling the Bank's products....
- Pittsburg, CA (12 miles from Brentwood, CA)
- 5 days ago
- Pittsburg, CA (12 miles from Brentwood, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA
- 5 days ago
- Brentwood, CA
- 5 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
LP Customer Service Associate II
- Moraga, CA (20 miles from Brentwood, CA)
- 10 days ago
- Moraga, CA (20 miles from Brentwood, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Danville, CA (11 miles from Brentwood, CA)
- 12 days ago
- Danville, CA (11 miles from Brentwood, CA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Stockton, CA (24 miles from Brentwood, CA)
- 20 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Savers / Value Village Careers - Customer Service Associate
- Dublin, CA (15 miles from Brentwood, CA)
- 24 days ago
- Dublin, CA (15 miles from Brentwood, CA)
- 24 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Client Service Specialist - Personal Lines
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
Customer Service Associate - Full-time / Part-time
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 45+ days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 45+ days ago
Customer Service Associate - Full-time / Part-time Rebel Convenience Stores 30 days ago Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations...
- Pleasanton, CA (18 miles from Brentwood, CA)
- 60+ days ago
- Pleasanton, CA (18 miles from Brentwood, CA)
- 60+ days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 60+ days ago
- Concord, CA (16 miles from Brentwood, CA)
- 60+ days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
Customer Service Associate - Restaurant Image
- Stockton, CA (24 miles from Brentwood, CA)
- 60+ days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Tactical Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 90+ days ago
- Concord, CA (16 miles from Brentwood, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Brentwood, CA
Moving to Brentwood, CA? Find some basic demographic data about Brentwood, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brentwood, CA
Highest Education Level
Customer Services in Brentwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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