Customer Service Jobs in Little Rock, AR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Full Time Lead Customer Service Representative, Kiehl Branch
- Sherwood, AR (10 miles from Little Rock, AR)
- 1 day ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 1 day ago
Assigns duties to customer service representatives to ensure efficiency in the branch. Trains employee's on customer service and teller procedures. 7....
Customer Service Associate Job
- Maumelle, AR (10 miles from Little Rock, AR)
- 1 day ago
- Maumelle, AR (10 miles from Little Rock, AR)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Little Rock, AR
- Little Rock, AR
- 2 days ago
- Little Rock, AR
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Full Time Float Customer Service Representative, Pulaski County
- Jacksonville, AR (13 miles from Little Rock, AR)
- 4 days ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 4 days ago
Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel....
Full Time Customer Service Representative, Main Branch
- Jacksonville, AR (13 miles from Little Rock, AR)
- 4 days ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 4 days ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
- Conway, AR (22 miles from Little Rock, AR)
- 4 days ago
- Conway, AR (22 miles from Little Rock, AR)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cabot, AR (18 miles from Little Rock, AR)
- 7 days ago
- Cabot, AR (18 miles from Little Rock, AR)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- North Little Rock, AR (10 miles from Little Rock, AR)
- 9 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 9 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Retail Loss Prevention Customer Service Associate II
- Benton, AR (24 miles from Little Rock, AR)
- 10 days ago
- Benton, AR (24 miles from Little Rock, AR)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Jacksonville, AR (13 miles from Little Rock, AR)
- 10 days ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Mabelvale, AR (12 miles from Little Rock, AR)
- 10 days ago
- Mabelvale, AR (12 miles from Little Rock, AR)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Bryant, AR (15 miles from Little Rock, AR)
- 10 days ago
- Bryant, AR (15 miles from Little Rock, AR)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lonoke, AR (21 miles from Little Rock, AR)
- 10 days ago
- Lonoke, AR (21 miles from Little Rock, AR)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Cabot, AR (18 miles from Little Rock, AR)
- 10 days ago
- Cabot, AR (18 miles from Little Rock, AR)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Little Rock, AR
Highest Education Level
Customer Services in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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