Customer Service Jobs in Arkansas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 130 Jobs

Customer Service Associate - Temporary

  • Bentonville, AR
  • 5 hours ago
  • Bentonville, AR
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time Lead Customer Service Representative, Kiehl Branch

  • Sherwood, AR
  • 23 hours ago
  • Sherwood, AR
  • 23 hours ago

Assigns duties to customer service representatives to ensure efficiency in the branch. Trains employee's on customer service and teller procedures. 7....

Customer Service Associate Job

  • Maumelle, AR
  • 1 day ago
  • Maumelle, AR
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Lead Customer Service Associate Job

  • Little Rock, AR
  • 1 day ago
  • Little Rock, AR
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Lead Customer Service Associate Job Little Rock, AR

  • Little Rock, AR
  • 1 day ago
  • Little Rock, AR
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Pharmacy Customer Service Associate

  • Russellville, AR
  • 2 days ago
  • Russellville, AR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • West Memphis, AR
  • 2 days ago
  • West Memphis, AR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time Float Customer Service Representative, Pulaski County

  • Jacksonville, AR
  • 3 days ago
  • Jacksonville, AR
  • 3 days ago

Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel....

Full Time Customer Service Representative, Main Branch

  • Jacksonville, AR
  • 3 days ago
  • Jacksonville, AR
  • 3 days ago

The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Client Service Specialist (Teller)

  • Paris, AR
  • 4 days ago
  • Paris, AR
  • 4 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Customer Service Associate

  • Springdale, AR
  • 6 days ago
  • Springdale, AR
  • 6 days ago

Customer Service Associate#25-74477 $18.12-$21.00 per hour Springdale, AR All On-site Job Description Our Client, a Food Manufacturer company, is looking for a Customer Service Associate for their Springdale...

Retail Customer Service Associate

  • Bentonville, AR
  • 6 days ago
  • Bentonville, AR
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Springdale, AR
  • 7 days ago
  • Springdale, AR
  • 7 days ago

Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...

Retail Loss Prevention Customer Service Associate II

  • Benton, AR
  • 10 days ago
  • Benton, AR
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate I

  • Morrilton, AR
  • 10 days ago
  • Morrilton, AR
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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