Customer Service Jobs in Arkansas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Client Service Specialist (Teller)

  • North Little Rock, AR
  • 15 hours ago
  • North Little Rock, AR
  • 15 hours ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Pharmacy Customer Service Associate

  • Blytheville, AR
  • 17 hours ago
  • Blytheville, AR
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Professional (Monday

  • Little Rock, AR
  • 1 day ago
  • Little Rock, AR
  • 1 day ago

Call Center Customer Service Professional (Monday- at USAble Life in Little Rock, Arkansas, United States Job Description Description Please note: You must complete the pre-employment assessment after...

Customer Service Associate Job Little Rock, AR

  • Little Rock, AR
  • 1 day ago
  • Little Rock, AR
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Associate - Dinner/Close Shift

  • Fayetteville, AR
  • 2 days ago
  • Fayetteville, AR
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate Job

  • Little Rock, AR
  • 2 days ago
  • Little Rock, AR
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate - Temporary

  • Bentonville, AR
  • 2 days ago
  • Bentonville, AR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist

  • Rogers, AR
  • 5 days ago
  • Rogers, AR
  • 5 days ago

Minimum: USD $26.30/Hr. Maximum: USD $32.88/Hr. Market Type: Hybrid Client Service Specialist The Client Services Specialist supports internal and external clients by delivering timely...

Lead Customer Service Associate Job

  • Rogers, AR
  • 6 days ago
  • Rogers, AR
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Lead Customer Service Associate Job Rogers, AR

  • Rogers, AR
  • 6 days ago
  • Rogers, AR
  • 6 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Associate

  • Benton, AR
  • 6 days ago
  • Benton, AR
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - CUSTO045673-7087

  • Little Rock, AR
  • 6 days ago
  • Little Rock, AR
  • 6 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie\'s Army proficiency....

Customer Service Representative I (CUSTO012905)

  • Jonesboro, AR
  • 6 days ago
  • Jonesboro, AR
  • 6 days ago

Provides assistance with loan origination and processing as needed.\ 11. Responds to customer inquiries relating to products, rates and services.\ 12....

Customer Service Associate - Morning & Lunch Shift

  • Little Rock, AR
  • 6 days ago
  • Little Rock, AR
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Fort Smith, AR
  • 6 days ago
  • Fort Smith, AR
  • 6 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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