Customer Service Jobs in Conway, AR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist (Teller)
- North Little Rock, AR (14 miles from Conway, AR)
- 14 hours ago
- North Little Rock, AR (14 miles from Conway, AR)
- 14 hours ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Call Center Customer Service Professional (Monday
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
Call Center Customer Service Professional (Monday- at USAble Life in Little Rock, Arkansas, United States Job Description Description Please note: You must complete the pre-employment assessment after...
Customer Service Associate Job Little Rock, AR
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
- Little Rock, AR (22 miles from Conway, AR)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Associate Job
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Pharmacy Customer Service Associate
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - CUSTO045673-7087
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie\'s Army proficiency....
Customer Service Associate - Morning & Lunch Shift
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Full Time Float Customer Service Representative, Pulaski County
- Jacksonville, AR (16 miles from Conway, AR)
- 8 days ago
- Jacksonville, AR (16 miles from Conway, AR)
- 8 days ago
Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time Customer Service Representative, Main Branch
- Jacksonville, AR (16 miles from Conway, AR)
- 23 days ago
- Jacksonville, AR (16 miles from Conway, AR)
- 23 days ago
The CSR will also be responsible for promoting and cross selling bank products and services....
Customer Service Associate - CUSTO044680-7087
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
The Customer Service Associate is responsible forall aspects of customer service, merchandising, and store maintenancewith an emphasis on accurate register operation & Ollie\'s Armyproficiency....
Retail Customer Service Associate
- North Little Rock, AR (14 miles from Conway, AR)
- 45+ days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
Veterinary Client Service Representative
- North Little Rock, AR (14 miles from Conway, AR)
- 90+ days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 90+ days ago
Ideal candidate: possesses superior customer service skills--veterinary experience required-ER experience a bonus has strong communication skills is self-motivated works well on a team has scheduling...
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...
Demographic Data for Conway, AR
Moving to Conway, AR? Find some basic demographic data about Conway, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Conway, AR
Highest Education Level
Customer Services in Conway, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »