Customer Service Manager Jobs in Marysville, OH
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker - Fort Moore Financial Center
- Columbus, OH (21 miles from Marysville, OH)
- 2 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 2 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Hilliard Rome and Trabue - Hilliard, OH
- Hilliard, OH (19 miles from Marysville, OH)
- 3 days ago
- Hilliard, OH (19 miles from Marysville, OH)
- 3 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Associate Relationship Banker Lockbourne, Upper Arlington, OH
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
, ATM balancing, customer access to safe deposit boxes, and other transactions on deposit accounts, while operating within procedural guidelines and compliance requirements....
Relationship Banker - Georgesville Square Financial Center
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 6 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Lewis Center Financial Center
- Lewis Center, OH (20 miles from Marysville, OH)
- 8 days ago
- Lewis Center, OH (20 miles from Marysville, OH)
- 8 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
- Columbus, OH (21 miles from Marysville, OH)
- 9 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 9 days ago
Responsible for supporting the Operations Manager in account opening and closing, including but not limited to CDARS, ICS, Credit Cards, Debit Cards, Checking and Money Market accounts....
- Worthington, OH (21 miles from Marysville, OH)
- 10 days ago
- Worthington, OH (21 miles from Marysville, OH)
- 10 days ago
Position Description Relationship Banker Identifying Information: Department: Branch Operations Reports To: Henry Berryman, Branch Officer Location: Worthington Office, 6877 N. High St....
Relationship Banker - Sawmill and Emerald Parkway - Dublin, OH
- Dublin, OH (16 miles from Marysville, OH)
- 21 days ago
- Dublin, OH (16 miles from Marysville, OH)
- 21 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Powell North - Powell, OH
- Powell, OH (15 miles from Marysville, OH)
- 21 days ago
- Powell, OH (15 miles from Marysville, OH)
- 21 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Columbus, OH (21 miles from Marysville, OH)
- 29 days ago
- Columbus, OH (21 miles from Marysville, OH)
- 29 days ago
Open deposit and lending accounts and complete maintenance for existing and new members, both consumer and business....
- Worthington, OH (21 miles from Marysville, OH)
- 29 days ago
- Worthington, OH (21 miles from Marysville, OH)
- 29 days ago
Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....
Relationship Banker - Columbus, OH Area
- Hilliard, OH (19 miles from Marysville, OH)
- 29 days ago
- Hilliard, OH (19 miles from Marysville, OH)
- 29 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
- Worthington, OH (21 miles from Marysville, OH)
- 30+ days ago
- Worthington, OH (21 miles from Marysville, OH)
- 30+ days ago
Relationship Banker Location: Worthington, OH Job Id: 893 # of Openings: 1 Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves...
- Columbus, OH (21 miles from Marysville, OH)
- 30+ days ago
- Columbus, OH (21 miles from Marysville, OH)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Demographic Data for Marysville, OH
Moving to Marysville, OH? Find some basic demographic data about Marysville, OH below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Marysville, OH
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Marysville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Account Maintenance
- Wire Transfers
- Private Banking
- Cross Selling
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Business Administration
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Retail
- Business Development
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Typing
- Reporting
- Collaboration
- Policy Development
- Coaching
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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