Customer Service Manager Jobs

Required or preferred licenses and certifications for Customer Service Manager positions.

The following top skills are often required or desired to land a Customer Service Manager position

• Account Maintenance
• Account Opening
• Anti-Money Laundering
• ATM Balancing
• BSA
• Business Administration
• Cash Handling
• Coaching
• Collaboration
• Communication Skills
• Consumer Lending
• Critical Thinking
• Customer Relations
• Customer Satisfaction
• Customer Service
• Dodd-Frank
• Employee Development
• Finance
• Financial Services
• Handling
• Information Technology
• Initiative
• Investment Management
• Know Your Customer
• Lending
• Listening
• Loan Processing
• Management
• Microsoft Excel
• Military Background
• Mortgage Lending
• Mortgage Processing
• Nationwide Mortgage Licensing System & Registry
• Organization
• Personal Training
• Planning
• Policy Administration
• Policy Development
• Problem Solving
• Referrals
• Regulations
• Regulatory Compliance
• Retail
• Retail Banking
• Sales
• Scheduling
• Training and Development
• Treasury Management
• Wealth Management

Here are some other career titles that require similar skills

Top hiring companies for Customer Service Manager positions

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.