Customer Service Manager Jobs in Lewis Center, OH

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 22 Jobs

Relationship Banker - Marysville - Marysville, OH

  • Marysville, OH (20 miles from Lewis Center, OH)
  • 1 day ago
  • Marysville, OH (20 miles from Lewis Center, OH)
  • 1 day ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Financial Relationship Banker- Bexley Oh

  • Bexley, OH (16 miles from Lewis Center, OH)
  • 1 day ago
  • Bexley, OH (16 miles from Lewis Center, OH)
  • 1 day ago

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....

Remote Work

Client Support Manager I

  • Columbus, OH (6 miles from Lewis Center, OH)
  • 5 days ago
  • Columbus, OH (6 miles from Lewis Center, OH)
  • 5 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Relationship Banker - Sawmill and Emerald Parkway - Dublin, OH

  • Dublin, OH (9 miles from Lewis Center, OH)
  • 6 days ago
  • Dublin, OH (9 miles from Lewis Center, OH)
  • 6 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker - Powell North - Powell, OH

  • Powell, OH (5 miles from Lewis Center, OH)
  • 6 days ago
  • Powell, OH (5 miles from Lewis Center, OH)
  • 6 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Associate Relationship Banker - Pickerington - Pickerington, OH

  • Pickerington, OH (23 miles from Lewis Center, OH)
  • 6 days ago
  • Pickerington, OH (23 miles from Lewis Center, OH)
  • 6 days ago

Required qualifications, capabilities, and skills 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success...

Relationship Banker - Grove City South - Grove City, OH

  • Grove City, OH (23 miles from Lewis Center, OH)
  • 6 days ago
  • Grove City, OH (23 miles from Lewis Center, OH)
  • 6 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker

  • Grove City, OH (23 miles from Lewis Center, OH)
  • 13 days ago
  • Grove City, OH (23 miles from Lewis Center, OH)
  • 13 days ago

Balancing cash drawer, assist with cash vault balancing, completing logs, reports, some audits and control checks while maintaining a neat and organized work area....

Digital Client Service Manager

  • Worthington, OH (6 miles from Lewis Center, OH)
  • 13 days ago
  • Worthington, OH (6 miles from Lewis Center, OH)
  • 13 days ago

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work,...

Relationship Banker (Float)

  • Columbus, OH (6 miles from Lewis Center, OH)
  • 14 days ago
  • Columbus, OH (6 miles from Lewis Center, OH)
  • 14 days ago

Identify opportunities for cross-selling various financial products and services. Analyze members' financial needs and offer personalized solutions....

Retail Relationship Banker

  • Worthington, OH (6 miles from Lewis Center, OH)
  • 14 days ago
  • Worthington, OH (6 miles from Lewis Center, OH)
  • 14 days ago

Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....

Relationship Banker - Columbus, OH Area

  • Hilliard, OH (14 miles from Lewis Center, OH)
  • 14 days ago
  • Hilliard, OH (14 miles from Lewis Center, OH)
  • 14 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Financial Relationship Banker (Polaris, OH) Full-time

  • Columbus, OH (6 miles from Lewis Center, OH)
  • 14 days ago
  • Columbus, OH (6 miles from Lewis Center, OH)
  • 14 days ago

. + Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills. + Excellent verbal and written communication...

Remote Work

Financial Relationship Banker- Westland Oh

  • Columbus, OH (6 miles from Lewis Center, OH)
  • 25 days ago
  • Columbus, OH (6 miles from Lewis Center, OH)
  • 25 days ago

. + Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills. + Excellent verbal and written communication...

Remote Work

Client Service Manager

  • Gahanna, OH (12 miles from Lewis Center, OH)
  • 26 days ago
  • Gahanna, OH (12 miles from Lewis Center, OH)
  • 26 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Demographic Data for Lewis Center, OH

Moving to Lewis Center, OH? Find some basic demographic data about Lewis Center, OH below.


Local
National
33,032
651
Medium

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Lewis Center, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Lewis Center, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
23.5%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Lewis Center, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%



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