Customer Service Manager Jobs in Chalmette, LA
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Commercial Insurance Client Service Manager
- Metairie, LA (13 miles from Chalmette, LA)
- 4 days ago
- Metairie, LA (13 miles from Chalmette, LA)
- 4 days ago
['Higginbotham', '4.4', 'Commercial Insurance Client Service Manager', 'Apply on employer site', 'Apply now', 'Metairie, LA'][]
Relationship Banker - Carrollton Claiborne - New Orleans, LA
- New Orleans, LA (7 miles from Chalmette, LA)
- 4 days ago
- New Orleans, LA (7 miles from Chalmette, LA)
- 4 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Senior Relationship Banker - Float
- New Orleans, LA (7 miles from Chalmette, LA)
- 9 days ago
- New Orleans, LA (7 miles from Chalmette, LA)
- 9 days ago
Location : This position will provide a Senior Level of Relationship Banking coverage for the Greater New Orleans, Louisiana Metropolitan market. SUMMARY The Relationship Banker is a trusted...
Relationship Banker II (Westbank Expressway Branch)
- Gretna, LA (7 miles from Chalmette, LA)
- 18 days ago
- Gretna, LA (7 miles from Chalmette, LA)
- 18 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
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Relationship Banker - Slidell - Slidell, LA
- Slidell, LA (21 miles from Chalmette, LA)
- 20 days ago
- Slidell, LA (21 miles from Chalmette, LA)
- 20 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Manhattan - Harvey, LA
- Harvey, LA (9 miles from Chalmette, LA)
- 20 days ago
- Harvey, LA (9 miles from Chalmette, LA)
- 20 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Personal Lines Client Service Manager
- Metairie, LA (13 miles from Chalmette, LA)
- 30+ days ago
- Metairie, LA (13 miles from Chalmette, LA)
- 30+ days ago
The Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing...
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Causeway Branch)
- Metairie, LA (13 miles from Chalmette, LA)
- 30+ days ago
- Metairie, LA (13 miles from Chalmette, LA)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker II (Springhill Branch)
- New Orleans, LA (7 miles from Chalmette, LA)
- 30+ days ago
- New Orleans, LA (7 miles from Chalmette, LA)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Senior Small Business Relationship Banker (Causeway Branch)
- Metairie, LA (13 miles from Chalmette, LA)
- 45+ days ago
- Metairie, LA (13 miles from Chalmette, LA)
- 45+ days ago
customers with revenues up to $5MM -- acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending...
Relationship Banker II (Wall Blvd Branch)
- Gretna, LA (7 miles from Chalmette, LA)
- 60+ days ago
- Gretna, LA (7 miles from Chalmette, LA)
- 60+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker II (Belle Chasse Branch)
- Belle Chasse, LA (14 miles from Chalmette, LA)
- 90+ days ago
- Belle Chasse, LA (14 miles from Chalmette, LA)
- 90+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Demographic Data for Chalmette, LA
Moving to Chalmette, LA? Find some basic demographic data about Chalmette, LA below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Chalmette, LA
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Chalmette, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Customer Retention
- Client Services
- Cash Handling
- Notary Public
- Resolution
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Relationship Management
- Risk Management
- Finance
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Coaching
- Reporting
- Microsoft PowerPoint
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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