Customer Service Manager Jobs in Brownsburg, IN
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Financial Relationship Banker - Broad Ripple
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....
Remote WorkRelationship Banker II (Eagle Creek Branch)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Southport Commons Branch)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 7 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 7 days ago
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....
Remote Work- Indianapolis, IN (15 miles from Brownsburg, IN)
- 12 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 12 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Relationship Banker - McCordsville Branch
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 13 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 13 days ago
cashing, identification and security + Participate in community events supported by the Credit Union + Performs other special projects and tasks as requested by supervisor....
Relationship Banker - Indy Southwest - Indianapolis, IN
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 13 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 13 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker I - Part Time ( Valley Mills Branch)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 14 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 14 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Northeast Territories
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 14 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 14 days ago
cashing, identification and security Participate in community events supported by the Credit Union Performs other special projects and tasks as requested by supervisor....
- Greenwood, IN (20 miles from Brownsburg, IN)
- 18 days ago
- Greenwood, IN (20 miles from Brownsburg, IN)
- 18 days ago
Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles....
Relationship Banker - Circle - Indianapolis, IN - Indy Southeast
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 21 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 21 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker II (New Augusta Branch)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 60+ days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 60+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Indianapolis Market
- Carmel, IN (13 miles from Brownsburg, IN)
- 60+ days ago
- Carmel, IN (13 miles from Brownsburg, IN)
- 60+ days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker II (Valley Mills Branch)
- Mooresville, IN (19 miles from Brownsburg, IN)
- 90+ days ago
- Mooresville, IN (19 miles from Brownsburg, IN)
- 90+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Lawrence Branch
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 90+ days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 90+ days ago
cashing, identification and security Participate in community events supported by the Credit Union Performs other special projects and tasks as requested by supervisor....
Demographic Data for Brownsburg, IN
Moving to Brownsburg, IN? Find some basic demographic data about Brownsburg, IN below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Brownsburg, IN
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Brownsburg, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- Commercial Banking
- Account Maintenance
- Wire Transfers
- Private Banking
- Cross Selling
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Business Administration
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Retail
- Business Development
- High School Diploma
- Customer Relations
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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