Customer Service Manager Jobs in Corte Madera, CA
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 18 days ago
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 18 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Client Service Manager Trainee - Achieve July 2025
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 25 days ago
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 25 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- San Francisco, CA (11 miles from Corte Madera, CA)
- 30+ days ago
- San Francisco, CA (11 miles from Corte Madera, CA)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Relationship Banker - San Francisco Financial area
- San Francisco, CA (11 miles from Corte Madera, CA)
- 5 days ago
- San Francisco, CA (11 miles from Corte Madera, CA)
- 5 days ago
Originators Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - Sonoma area
- Sonoma, CA (22 miles from Corte Madera, CA)
- 7 days ago
- Sonoma, CA (22 miles from Corte Madera, CA)
- 7 days ago
Originator Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker -San Rafael area
- San Rafael, CA (3 miles from Corte Madera, CA)
- 15 days ago
- San Rafael, CA (3 miles from Corte Madera, CA)
- 15 days ago
Originator Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - Oakland Chinatown area
- Oakland, CA (18 miles from Corte Madera, CA)
- 21 days ago
- Oakland, CA (18 miles from Corte Madera, CA)
- 21 days ago
Originator Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - San Francisco West
- San Francisco, CA (11 miles from Corte Madera, CA)
- 24 days ago
- San Francisco, CA (11 miles from Corte Madera, CA)
- 24 days ago
Originators Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - Walnut Creek area
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 25 days ago
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 25 days ago
Originator Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - San Francisco West - bilingual Cantonese required
- San Francisco, CA (11 miles from Corte Madera, CA)
- 25 days ago
- San Francisco, CA (11 miles from Corte Madera, CA)
- 25 days ago
Originators Shift: 1st shift (United States of America) Hours Per Week: 40...
Relationship Banker - Richmond area
- Richmond, CA (7 miles from Corte Madera, CA)
- 27 days ago
- Richmond, CA (7 miles from Corte Madera, CA)
- 27 days ago
Originator Shift: 1st shift (United States of America) Hours Per Week: 40...
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 30+ days ago
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Relationship Banker, Diablo Hills Market Area
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 30+ days ago
- Walnut Creek, CA (24 miles from Corte Madera, CA)
- 30+ days ago
Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Oakland, CA (18 miles from Corte Madera, CA)
- 30+ days ago
- Oakland, CA (18 miles from Corte Madera, CA)
- 30+ days ago
Application Deadline: 06/09/2025 Address: 2001 Broadway Job Family Group: Retail Banking Sales & Service Part-time 35 hours per week. Delivers exceptional service to BMO customers and prospects....
- San Francisco, CA (11 miles from Corte Madera, CA)
- 30+ days ago
- San Francisco, CA (11 miles from Corte Madera, CA)
- 30+ days ago
Job Family Group: Retail Banking Sales & Service Bilingual in English and Chinese Language is preferred. Delivers exceptional service to BMO customers and prospects....
Demographic Data for Corte Madera, CA
Moving to Corte Madera, CA? Find some basic demographic data about Corte Madera, CA below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Corte Madera, CA
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Corte Madera, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Account Maintenance
- Private Banking
- Cross Selling
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Customer Retention
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Relationship Management
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Coaching
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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