Collections Specialist Jobs in Westlake Village, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Oxnard, CA (19 miles from Westlake Village, CA)
- 2 days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 2 days ago
We're looking for a dynamic Collections Specialist I to join our team and help us navigate the waters of delinquency control....
Revenue Cycle Billing/Collections Coordinator
- Oxnard, CA (19 miles from Westlake Village, CA)
- 13 days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 13 days ago
Overview St. John's Regional Medical Center, located in Oxnard, California is a recognized as a Top 250 Hospital in the Nation and as one of America's 100 Best Hospitals for Cardiac Care by...
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Westlake Village, CA
Highest Education Level
Collections Specialists in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Credit Analysis
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Microsoft Outlook
- Written Communication
- Investigation
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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