Collections Specialist Jobs in Arizona
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Delinquency Control Counselor (Entry - Level) - Phoenix, AZ Area
- TEKsystems
- Tempe, AZ
- 23 days ago
- Tempe, AZ
- 23 days ago
TEKsystems is currently Hiring for a Delinquency Control Counselor (Entry-Level) opportunity with a Fortune 100 Financial Institution in the Phoenix, AZ area! Location: Phoenix, AZ - Hybrid/Remote...
HybridDelinquency Control Counselor - Phoenix, AZ
- Central Arizona College
- Phoenix, AZ
- 29 days ago
- Phoenix, AZ
- 29 days ago
Delinquency Control Counselor - Phoenix, AZ TEKsystems Phoenix, AZ 85067 Posted 3 days TEKsystems is currently Hiring for a Delinquency Control Counselor opportunity with a Fortune 100 Financial...
HybridNo fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams....
In PersonDemographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Arizona
Highest Education Level
Collections Specialists in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Reconciliation
- Epicor ERP
- NetSuite
- Prioritizing
- Pivot Tables
- Accounting Software
- Ariba
- Microsoft Dynamics
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Consumer Lending
- Lending
- BSA
- Automated Clearing House
- Federal National Morgage Association
- Account Maintenance
- Credit Analysis
- Loan Servicing
- Mortgage Processing
- Mortgage Servicing
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Analytical Skills
- Collections
- Finance
- Inbound/Outbound Calling
- Account Management
- Accounting
- Negotiation
- Written Communication
- Microsoft Outlook
- High School Diploma
- Investigation
- Customer Relations
- Documentation
- Verbal Communication
- Policy Development
- Reporting
- Telephone Skills
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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