Collections Manager Jobs in West Virginia
A Collections Manager in the banking industry is responsible for overseeing the collection of debt owed by customers. This primarily involves managing a team of collections agents, setting collection goals, creating and implementing strategic plans to achieve these goals, and ensuring compliance with federal and state laws and regulations. They also liaise with other departments, such as customer service and legal departments, to resolve issues related to delinquent accounts. Other responsibilities may include creating and monitoring budgets, generating reports on collection activities, and training staff.
Collections Managers must possess strong leadership, communication, and analytical skills. They should also be proficient in various collections software and have a thorough understanding of collection laws and regulations. In terms of certification, while not always required, a Certified Credit Executive (CCE) or Certified Receivables Compliance Professional (CRCP) certification can enhance credibility and employability. Prior positions that could lead to a role as a Collections Manager include Collections Agent, Collections Supervisor, or Credit Analyst.
Project management and implementation of new programs Works closely with teams in student financial services, ITS, and Treasury Operations to implement projects mandated by the State of West Virginia...
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Collections Manager Online Courses and Training Opportunities
Salary for Collections Manager Jobs in West Virginia
Required or preferred licenses and certifications for Collections Manager positions.
Highest Education Level
Collections Managers in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Manager position
- Billing
- Procurement
- Invoicing
- Journal Entries
- NetSuite
- Financial Services
- Internal Control
- Reconciliations
- Cash Management
- General Ledger
- File Management
- Resolution
- Complaint Resolution
- Accounts Receivable
- Forecasting
- Customer Satisfaction
- Collections
- Finance
- Process Improvement
- Accounting
- Auditing
- Mentoring
- Documentation
- Reporting
- Collaboration
- Policy Development
- Coaching
- Regulations
- Microsoft Office
- Problem Solving
- Project Management
- Microsoft Excel
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Leadership
- Communication Skills
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